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yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
objective
business professional seeking to utilize operations, customer service, analytical and communication skills in a challenging service manager assignment.
career profile
ø upcoming b.s. degree with four majors:
o management
o marketing
o finance
o international business
ø over three years of diversified financial and food service sector experience.
ø outstanding background in delivery of exceptional service.
ø notable communications and interpersonal abilities.
ø current experience in critical customer service role with wells fargo bank.
ø knowledgeable in financial control, accounting and cost reduction.
ø proven ability in analysis, financial planning and banking unit operations.
ø understanding of financial statements, accounting policy/procedures and process improvement.
ø adept in financial service business development.
ø strong team player.
ø recognized for outstanding performance on multiple occasions.
ø comprehensive grasp of state and federal banking regulations.
ø ability to contribute toward achieving stringent p&l objectives.
ø expertise in developing and overseeing professional teams.
ø well-organized multi-tasker with strong detail orientation.
ø proficient in advanced business software applications.
ø held employment positions while working through university studies.
professional experience
wells fargo bank, minot, nd 2008 - present
personal banker i
recruited to perform wide ranging customer service functions.
provide aid and advisement to customers.
assess client financial needs and recommend appropriate banking products/services.
prospect for potential business in the community.
conduct financial education seminars.
recognized for outstanding service on 23 occasions by wells fargo.
bremer bank, minot, nd 2007 - 2008
plant services associate
retained to aid clients in completing financial transactions.
achieved all quality service standards.
sourced referral opportunities.
maintained surveillance for fraudulent transactions/activities.
education
minot state university, minot, nd
bachelor of science, management, marketing, finance and international business, may 2010
who s who among american college students
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