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career objective
quality-focused nurse supervisor / case manager eager to contribute superior leadership, communication, and administrative skills toward actively supporting the employer in providing excellent patient care
profile
ø offer 15 years of progressive nursing experience, with expertise in staff education, supervision, program development, and case management
ø develop and implement highly effective internal improvement initiatives that focus on professional orientation and ongoing development, standard operating procedures, and resource allocation
ø proficient in facilitating physician orders, conducting diagnostic and therapeutic procedures, coordinating and interpreting diagnostic/lab tests, defining appropriate treatment plans and interventions, monitoring status, maintaining detailed records/charts, providing patient/family education, and comprehensive discharge planning
ø proactively collaborate with multi-disciplinary teams and community resources to optimize provision of patient care
ø contribute to community outreach efforts, local charities, and hospital committees
ø effectively ensure compliance with established protocol/policies/procedures and regulatory standards
ø dynamic communication and listening skills crucial to building productive patient and employee relations
ø sharp technical proficiencies including ms office, softmed, and ecin/allscripts
professional experience
greenville hospital system, greenville, sc 2004 c 2009
case management (2005 c 2009)
utilization management (2004 c 2005)
bon secours st. francis health system, greenville, sc 1994 c 2004
clinical nurse educator (2000 c 2004)
lead case manager (1999 c 2000)
physician based case manager (1996 c 1999)
case manager (1995 c 1996)
staff nurse (1994 c 1995)
~ key achievements ~
pioneered physician-based case management model adopted by all service lines within greenville hospital system
effectively increased productivity, efficiency, and staff retention levels at greenville hospital system through designing and implementing procedural guidelines, employee orientation program, and community resource manual
in recognition of outstanding performance, steadily progressed within bon secours st. francis health system to attain ultimate position as a member of the nursing education council, entrusted with providing a professional development framework and cross-functional nursing competency program for more than 700 nurses
coordinated the new summer nurse extern program, conducted classes, and provided individual mentoring for nurses at bon secours; maintained 80% retention rate
selected to serve as co-chair of bon secours st. francis health system pain committee, as well as on multiple committees including joint commission continuous readiness task force, policy & procedure committee, interdisciplinary collaborative practice committee, and code committee
actively contributed to the institution of innovative programs for st. francis health system, including orthopedic joint camp, clinical pathway development and implementation, and interqual clinical review and training
successfully facilitated the gallup organization employee satisfaction program and personal respectful commitment patient satisfaction program; recognized for exceptional skills as a "developer" and "relator"
reduced length of patient stay by 2.4 days through expert case management for the patients of a four-physician internal medicine group at st. francis
~ community activity ~
committee chair / united way drive coordinator, greenville hospital system, greenville, sc 2007 - 2007
member, junior league of greenville, greenville, sc 2005 - 2007
committee co-chair c festival of trees, st. francis health system, greenville, sc 2001 - 2003
volunteer, american heart association, greenville, sc insert years
volunteer / counselor, birthright of greenville, greenville, sc insert years
volunteer, hands on greenville, greenville, sc insert years
education
clemson university, clemson, sc 1993
bachelor of science in nursing
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging career opportunity as a insert job title and am submitting my resume for your review. in advance, thank you for your time and consideration.
as demonstrated in the accompanying resume, my professional qualifications include numerous years of experience training and managing top-performing support teams, developing and implementing policies and programs, and providing direct patient care. i excel at leading cost-effective initiatives to improve quality of care, staff retention rates, and patient satisfaction. my excellent communication skills have consistently proven instrumental in my success at directing successful interdisciplinary programs and case management models. to complement this background, i offer a bachelor of science in nursing.
as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
sincerely,
cynthia signorino
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