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Communications/Telecommunications Specialist

Manager ~ Field Service Supervisor ~ Technician

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Ø  Offering over 15 years experience in the field of Communications, Voice and Data Systems and Electronics, with a stellar track record of delivering quality, on-time, cost-effective installation, maintenance and repair services in both consumer and military markets

Ø  Excel in prioritizing, strategically planning, coordinating, and driving projects to meet critical customer needs and stringent timelines while consistently maintaining high quality standards

Ø  Proactive leader experienced in training, developing and supervising top-performing teams

Ø  Successfully completed AT&T s comprehensive Service Technician, Business Services and DSL Technician training programs as well as US Coast Guard s Electronics Technician School

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AT&T C Los Angeles                                                                                                      1999-Present

Service Technician

  Proficiently plan, coordinate and facilitate Voice and Data Systems installation and repair services to ensure delivery of superior customer servicing

 

US Coast Guard C Multiple Locations                                                                             1999-Present

Division Leader

  Contributed dynamic leadership skills toward effectively creating and conducting proactive training programs instrumental to maximizing staff productivity, efficiency and procedural compliance

Electronics Technician

  Effectively planned, developed and spearheaded complex maintenance, repair and upgrade projects to meet electronic and communication equipment needs supporting daily unit operations

Security Officer

  Ensured critical physical, facility and grounds safety for unit through strategic patrols, watches and stationary armed positions; efficiently used advanced security systems, including infrared and video surveillance, to optimize security levels

In recognition of superior contributions as a member of the military, recipient of numerous awards including: Team Award for Logistical Support, Army Joint Service Achievement Medal, US Coast Guard Achievement Medal, Iraqi Campaign Medal, Global War on Terrorism Expeditionary Medal, Global War on Terrorism Medal, and Commandant Letter of Commendation, among others

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Service Technician Training Program, AT&T; completed

Business Services Training Program, AT&T; completed

DSL Technician Training Program, AT&T; completed

Electronics Technician School, US Coast Guard; completed

Armed Security Training, US Coast Guard; completed

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Active Member, VFW; supporting veterans as an advocate of their rights