Multi-Unit/Regional Management ~ General Management ~ Training/Development

Results-driven leader offering over a decade of progressive experience and solid performance in consumer goods/retail industry ~ Extensive background in multi-unit management at national level and key player in spearheading new store launches ~ Excel in recruiting, training, developing, and leading top-performing management, sales, customer service, and support teams; accomplished National Trainer ~ Effectively define, develop and implement targeted strategies, programs and procedures to optimize bottom-line performance ~ Comprehensive industry background in all areas of operations, including full P&L accountability, with consistent track record of driving sales and profit growth ~ Proficient in multiple e-learning/human resource development programs as well as MS Office Suite

Ø  Instrumental role in launching 90 stores nationwide over the past decade

Ø  Introduced new training/adult learning program for both new hires and existing employees, taking turnover from 120% in 2005 to 37% YTD 2008

Ø  Have conducted multiple public seminars throughout the country

Ø  Media representative for the company; have been extensively interviewed on television, addressing topics ranging from products to customer service

Ø  Recipient of numerous Sales Awards

Ø  Consistent track record of rapid progression with employers based on dynamic performance

 

National Training Manager, hhgregg Inc. - Indianapolis , IN                                             1998-Present

  Have steadily progressed with this consumer electronics and major appliances company over the course of 10 years, with positions ranging from Sales Associate and General Manager to Regional Manager and Regional Training Manager prior to assuming current position

  Successfully lead a dynamic team of 11 Regional Training Managers covering a 10-state region

  Deliver comprehensive training program targeting Management, Distribution, Sales, and Customer Service staff, among others

Regional Manager, Renters Choice-Terre Haute, IN                                                         1995-1998 

  Held Account Manager, Sales Manager and General Manager positions prior to assuming full P&L responsibility for Regional operations of major rent-to-own company

  Demonstrated sharp business acumen in driving all areas of business, from staffing, training, administrative, and inventory control to sales, marketing and customer service

General Manager, The Hop Inc. - Indianapolis, IN                                                           1993-1995

  Rapidly promoted through Bouncer, Bar Back, Bartender, and Assistant Manager positions to direct operations of 2 nightclubs

Military Police, E-3 Private 1^st Class, U.S. Army                                                             1989-1993

  Honorably discharged after 4 years of dedicated service

Certified Expert, Multiple Consumer Electronic Categories, Consumer Electronics Association (CEA)

Numerous Leadership Training Classes, Ziglar/Maxwell/etc.

General Undergrad Studies, Vincennes University-Indianapolis, IN 

Volunteer, Gleaners and Lighthouse Mission Food Banks    Participant, Multiple Charity Motorcycle Rides

Yyyyyy x. yyyyyy

 

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging new career opportunity where my expertise in Multi-Unit Management will deliver immediate results for your company. To acquaint you with my qualifications, I am submitting my resume for review; in advance, thank you for your time.

 

As demonstrated in the accompanying resume, I offer you a progressive background, steadily promoting from sales positions to General and Regional Management with each of my employers.  I have advanced to the position of National Training Manager for a consumer electronics and major appliance company, where I oversee 11 Regional Training Managers throughout a 10-state region.  Over the course of a decade with the company, I have been a key collaborator in launching approximately 90 national stores, playing an instrumental role in driving their sales and profit growth, and have been interviewed on television dozens of times as representative of company and subject matter expert.  Having held positions from entry-level sales through senior management, I have a comprehensive knowledge of all aspects of retail operations that has consistently proven vital in a leadership capacity.

 

As a management team member, you will find me to be a driven professional committed to supporting you in optimizing operational and financial performance.  I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

Matthew A. Straub