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xxx-xxx-xxxx                                                                                                                           abc@xyz.com

objective

dynamic leader with expertise in operations management eager to contribute broad background in all aspects of business functions in a challenging hospitality management assignment.

career profile

ø  m.s., technology management with honors.

ø  b.s. degree with honors.

ø  currently enrolled in management doctoral program.

ø  long-term operations, administrative and customer service background with strong transferability to hospitality sector.

ø  record of promotion to team leadership positions of wide-ranging responsibility and authority.

ø  demonstrated leadership/training abilities in directing critical management, scheduling and transport operations in a challenging environment.

ø  proven supervisor of logistical personnel.

ø  expertise in all facets of effective supply planning.

ø  skilled in advanced it software applications.

ø  adept in program development, supplier relations, management and oversight.

ø  deliver measurable contributions to increased productivity and profitability.

ø  strong organizational, management and analysis skill sets.

ø  knowledgeable in meeting stringent organizational goals.

ø  outstanding competence in communications, presentations and contract negotiations.

ø  have strengthened communications abilities through participation in toastmasters international.

 

professional experience

edward r. williams trucking, trafalgar, in                                                                                   1999 c present

office manager

       serve in broad-based management and operations role. 

       effectively plan and execute daily scheduling.

       organize dispatching process and coordinate driver activities.

       ensure delivery of exceptional customer service.

       identify and resolve all client issues/problems.

       oversee financial control process including budgeting, bookkeeping, payroll, taxation and bank reconciliation.

       originate all invoicing on an accurate and timely basis.

       produce highly efficient administrative procedures.

       ensure equipment maintenance and repair.

 

other career background

during 2003-2010, served as a program coordinator/program manager for state of indiana divisions of correction and mental health/addiction.  in these assignments, built outstanding project management, administrative, budgeting, coordination and technology initiative skill sets.

 

education

university of phoenix

master of science, technology management, 2006, 3.89 gpa

 

bachelor of science, criminal justice, 2003, 3.89 gpa

 

currently enrolled in doctoral management program (first year residency), with expected 2013 graduation

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xxx-xxx-xxxx                                                                                                                           abc@xyz.com

 

 

cover letter text

 

date

 

 

 

hiring agent name

title

company name

address

city, state   zip code

 

dear                   :

 

i am currently seeking a challenging career opportunity in a hospitality management assignment and am submitting my resume for your review.  in advance, i thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include m.s. and b.s. degrees, both with honors, and long-term, successful operations management experience.   to complement this background, i possess demonstrated expertise in planning, scheduling, staff direction, shipping/receiving, financial control, customer relations and account management, as well as strong analytical, problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance.  

 

i am confident that i could be a valuable asset, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.

 

 

 

 

sincerely,

 

 

 

 

 

yyyyyy x. yyyyyy

 

 

 

attachment

 

 

yyyyyy x. yyyyyy                                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx                                                                                                                           abc@xyz.com

 

 

 

thank you letter text

 

 

date

 

contact name

company name

address

city/state/zip code

 

dear _______________________________:

 

i would like to thank you for providing me the opportunity to interview with you and discuss the exciting hospitality management position currently available with your organization.  having gained a deeper insight into the job requirements and your objectives, i am confident you will find me a valuable asset in achieving your goals.

                                                         

as discussed, i am an enthusiastic, disciplined team player eager to continue a successful career as a dedicated member of your staff.  i believe you will find my dynamic management, coordination and communications skills vital to your operations and look forward to contributing to your success.

 

should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience.  again, thank you for the enlightening interview.  i look forward to your response.

 

 

 

 

sincerely,

 

 

 

yyyyyy x. yyyyyy