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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 ~xxx-xxx-xxxx

career profile

ambitious professional with a 15+ year proven track record of success and progressive medical office acumen including, assessment of financial resources, deductive reasoning, conflict resolution, problem sensitivity, client evaluation, customer service, quality control, and sound decision making. possess exceptional organizational and interpersonal attributes and a fiery determination to succeed. exhibit dynamic follow-through, astute professionalism, and a stellar work ethic. strong passion for providing infectious enthusiasm, provoking others to reach for the next level of success. consistently create lasting relationships with people from diverse cultures and professional backgrounds. interact with a network of cross-functional professionals to achieve maximum motivation, collaboration, and efficacy. technical competencies include quickbooks.

         executive assistance

         medical reception

         office management

         business analysis

         policy & procedures

         productivity improvement

         records management

         operations management

         personnel management

career history

secretary for real estate investor, mbm group, houston, texas, 1994 c 2009

-         provided high-level administrative support by completing duties such as preparing statistical reports, handling information requests, and clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings.

-         reviewed operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures.

-         prepared responses to correspondence containing routine inquiries; read and analyzed incoming memos, submissions, and reports to determine their significance and plan their distribution.

-         coordinated and directed financial tasks including making deposits, reconciling checking accounts, and inputting information utilizing quickbooks and financial record preparation.

-         filed and retrieved corporate documents, records, and reports.

-         opened, sorted, and distributed incoming correspondence, including faxes and email.

-         prepared invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.

 

dental office receptionist, dr. howard marblestone, d.d.s., houston, texas

dental office receptionist, dr. anne chee, d.d.s., houston, texas

dental office manager, dr. veronique dellattre, d.d.s., houston, texas

-         performed medical office secretarial and management duties utilizing specific knowledge of medical terminology and dental laboratory procedures, including scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.

-         answered patients telephone inquiries and directed calls to appropriate staff.

-         compiled medical charts, reports, and correspondence; completed insurance and additional claims forms.

-         greeted visitors, ascertained purpose of visit, and directed them to appropriate staff.

-         interviewed patients to complete documents, case histories, and intake and insurance forms.

-         maintained medical records, technical library, and correspondence files.

-         operated office equipment such as voice mail messaging systems, and utilized word processing, spreadsheet, and other software applications to prepare reports, invoices, financial statements, letters, case histories, and medical records.

-         performed various administrative functions, such as ordering and maintaining an inventory of supplies.

-         received and routed messages and documents such as laboratory results to appropriate staff.

-         scheduled and confirmed patient diagnostic appointments, surgeries, and medical consultations.

-         managed financial duties such as processing accounts receivable, client billing, and insurance verification.

 

***additional experience in front office sales within ridgway s printing and supplies***

education

bryman tech school, houston, texas

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