solutions-focused, details-driven team player eager to contribute proven operations management, administrative support, training / development, and customer service talents toward maximizing a progressive company s productivity.

 

profile

 

         contribute sharp organization skills, strong interpersonal relationship-building abilities, and excellent written / verbal communication talents; able to effectively interface with all corporate representatives through to executive level.

         solid supportive analytical, troubleshooting, and problem-solving proficiencies.

         expert at multitasking within high-pressure, deadline-driven environments and strategically planning, prioritizing, and coordinating workflow to maximize productivity, efficiency, and quality.

         create best practice methodologies and continuous business solutions in alignment with corporate objectives.

         recognized as employee of the month at concentra integrated services for outstanding job performance.

 

~ education and technical proficiencies~

 

associate of business administration

hillsborough community college

 

microsoft office (word, excel, powerpoint) • microsoft publisher • internet explorer

 

~ willing to learn / master additional program as necessary ~

 

professional synopsis

 

owner / president

 

         apply dynamic leadership talents toward directing wide-ranging operational issues within a successful start-up carpet / cleaning company, along with creating innovative sales / marketing endeavors to generate profitable new business opportunities for continued marketplace presence.

         contribute strong interpersonal relations abilities instrumental in conducting valuable daily meetings designed to facilitate productive team building, improve communication measures, and encourage useful staff feedback.

         optimize financial practices by proficiently overseeing all company-based accounts payable / receivable and client data management.

 

aig / hdi coordinator

 

         liaised among corporate finance personnel to support invoicing and receivables activities, as well as directing account management efforts to ensure seamless operational processes at all times.

         maximized organizational efficiency by generating and managing invoice and revenue reporting, along with overseeing all customer service issues to achieve consistently high levels of client satisfaction.

         developed extensive software training programs for personnel, including creating, implementing, and maintaining superior standards for associates to provide consistency within business operations.

 

order processor / customer relations associate

 

         drove business growth by recruiting and hiring top-performing team members within a high-volume temporary employment service, along with creating dynamic professional training / development programs in coordination with corporate initiatives to include instruction on various proprietary software applications.

         formed strategic relationships with a broad-based clientele to ensure exceptional business retention by facilitating intelligent profit objectives and providing outstanding customer relations.

         demonstrated solid communication abilities toward promptly handling customer-based order requests and effectively resolving comprehensive business challenges.

 

~ additional professional roles held prior to 1998 ~