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yyyyyy x. yyyyyy  4419 duke street, #0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                       (xxx-xxx-xxxx • abc@xyz.com

 

results-driven, solutions-focused professional eager to contribute proven human resources, logistics, vendor relations, administrative support, team building, and customer service talents toward maximizing a company s productivity.

 

profile

 

ø  create and implement best practice methodologies and continuous improvement programs to achieve strategic and cost-effective alignment with overall corporate objectives.

ø  expert at multitasking within high-pressure, deadline-driven administrative environments and strategically planning, prioritizing, and coordinating workflow to maximize productivity, efficiency, and quality.

ø  demonstrate sharp decision-making skills, problem-solving abilities, interpersonal relations talents, and written / verbal communication proficiencies in support of diverse business operations.

ø  currently pursuing b.s. in business administration (expected 2011) from columbia southern university; attained a certificate in human resources specialization from the united states army; proficient in ms office.

 

professional synopsis

 

expeditors international, glen burnie, md

brokerage agent                                                                                                                         2008 c present

 

ø  apply dynamic interpersonal relations talents toward providing exceptional customer relationship management (crm) efforts for major company-wide account holders, including ensuring client profiles are updated to guarantee accurate organizational processes at all times.

ø  expertly compile and prepare commercial regulatory documentation for efficient data entry, along with directing customs processing and resolving key operational challenges as necessary.

ø  coordinate and confirm release and delivery of cargo, as well as proactively provide appropriate code updates.

 

sax fifth avenue, aberdeen, md

international expeditor                                                                                                                     2006 c 2008

 

ø  effectively liaised between merchants, vendors, and international services to support comprehensive business operations and implement continuous improvement processes to include spearheading the establishment of a social compliance program for vendors to comply with strict company standards.

ø  maximized organizational productivity by providing training / development programs for buyers to understand seasonal programs and buying patterns, including utilizing strong communications abilities to develop profitable new vendor relationships.

ø  proficiently coordinated business events to ensure on-time delivery while concurrently reducing time-to-market rates; guaranteed document accuracy regarding international orders shipped to the u.s.

ø  demonstrated sharp multitasking skills toward assigning proper tariff classifications utilizing harmonized tariff schedule and binding rulings, as well as processing broker invoices for payment and directing high-volume account pre-classification activities.

 

hr front desk support / recruitment specialist                                                                               2004 c 2006

 

ø  contributed resourceful recruitment abilities instrumental in performing objective internal / external staffing, as well as supporting various hr functions such as assisting executive-level management with daily administrative activities (i.e. job board updates, online advertising).

ø  utilized solid organizational proficiencies to update recruitment statistics, process background checks, and maintain timesheet processing accuracy.

ø  optimized operations by streamlining hiring processes and maintaining multiple department staffing levels to guarantee customer service excellence at all times.

 

united states army, fort bragg, nc

human resources specialist                                                                                                            1999 c 2004

 

ø  performed broad scope of hr activities to include increasing promotion packet accountability from less than 50% to 100% in six months within a high-volume, 250-unit army base.

ø  strategically steered administrative efficiency by conducting accurate pay entitlement audits, as well as preparing, processing, and / or distributing various evaluations, awards, status adjustments, data / information requests, and key organizational reports, among others.

ø  supported wide-ranging personnel and administrative functions in support of public-sector objectives.

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