Resume Service
The Following Text Is An Unformatted Professional Resume Sample
From The Writers At Resumes Guaranteed
ORDER YOUR OWN LETTER-PERFECT, JOB-WINNING RESUME AND IT WILL BE COMPLETED AS SOON AS YOU NEED!
Click HERE!
Erika Richey
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxxx6661
abc@xyz.com
Social Security Number:
Citizenship:
Veteran s Preference#
Vacancy Announcement:
Job Title:
CORE COMPETENCIES
Information Technology Management, Technical Problem Solving, Issue Identification, Issue Resolution, Security Vulnerability Resolution, Vulnerability Identification, Information System Security, LAN Administration, Windows 2003 Server Troubleshooting, Active Directory Administration, Windows XP Issue Resolution, Windows NT Installation/Troubleshooting, Software Training, Human Resources, User Training, Policy Development/Enforcement, Regulatory Compliance, Security Awareness, Incident Response, Continuous Monitoring, Risk Management, Information Technology Auditing, Decision-making, Communication, Organization, Analysis, Research, and Reporting.
PROFESSIONAL EXPERIENCE
6/0000 xxxxxx xxxx , xxxx , xxxxx 00000 Woodland Park Rd, Herndon, VA
Hours per
Week: 40
Salary: GS-2210, 12/4, $80,405
Supervisor: Chris Rudek Phone: xxx-xxx-xxxx May
Contact: Yes
Successfully develop and implement a
comprehensive incident response system to address security incidents for the Disaster
Credit Management System, including training, reporting and response
actions. Actively utilize extensive knowledge of best practices and
compliance requirements in the planning, development and implementation of new security
policies and procedures for the Disaster Credit Management System. Spearhead
the drafting of policy and procedural controls regarding compliance, network
application security, network system software security, security awareness,
incident response, continuous monitoring, risk management, and information
technology audits. Tasked with overseeing system security reviews, testing and
updates annually, ensuring total compliance with Small Business Administration
policy. Lead in the selection of POA&Ms closed in the past year, highly
volatile controls and controls of greatest risk to the system for annual
testing. Actively collaborate with Information System Owner in updating system
security plan and managing system changes. Responsible for enforcing security
baselines and generating a validation report for the Chief Security Officer for
annual FISMA reporting. Consistently manage regular examinations of system
audit trails and report anomalies to the System Security Officer for immediate
resolution. Proficiently ensure confidentiality, availability and integrity of
the DCMS through total compliance with the Federal Information Security
Management Act (FISMA), related National Institute of Standards (NIST) and
agency information technology security policies.
Page 1 of 3
Erika Richey Page 2 of 3
6/2000-06/0000 xxxxxx xxxx , xxxx , xxxxx 00000
Hours per
Week: 40
Salary: GS-2210, 11/4, $55,021
Supervisor: Ray Roman Phone: 410-865-6001 May
Contact: Yes
Sharp business acumen and experienced managed Novell Netware 5.1 server, from administering mail server to creating and deleting email user accounts. Capably managed, supported and maintained MS Access database. Serving as User Trainer, effectively provided individual and small group training on a variety of software applications, including Windows 2000, Windows XP, Windows NT, and MS Office 2000. Consistently diagnosed and resolved computer user requests for technical support on software and hardware issues. Supervised the installation of both software and hardware on all employee computers, as well as connecting user computers and network printers to network hubs and switches. Effectively troubleshot problems with remote dialing, network connectivity, routers, and firewalls.
1/1999-05/0000 xxxxxx xxxx , xxxx , xxxxx 00000
Hours per
Week: 40
Salary: $40,500
Supervisor: Keith Young Phone: 703-526-4084 May
Contact: Yes
Serving as key member of IT Team, effectively delivered desk-side software/hardware training, resolved helpdesk calls and provided software/network support to computer users. Facilitated productive communication with Networking Team to ensure the timely troubleshooting and resolution of networking issues. Skillfully tested all software applications to ensure software compliance with client specifications.
3/1998-12/1998
Computer Specialist Student Trainee
US Customs Service
7501 Boston Blvd, Springfield, VA
Hours per
Week: 40
Salary: GS334-5/10, $27,871
Supervisor: Greg Frey Phone: 703-921-6200 May
Contact: Yes
Skillfully assisted users in troubleshooting and resolving software application problems, software/hardware issues and network problems. Proficiently installed Windows NT on workstations, setup network printers and trained users in all software/hardware functions. Successfully administered user groups and workgroups, from creating/managing user accounts and overseeing use of disk space to setting passwords, space and time restrictions, and granted rights using Novell Intranetware for NT.
Drafted all technical documentation regarding the correct installation of software applications.
Page 2 of 3
Erika Richey Page 3 of 3
10/1997-3/1998
Software Trainer
Advanced Resource Technologies
105 Oronoco St., Alex., VA
Hours per
Week: 40
Salary: $32,240
Supervisor: Rick Carey Phone: 703-683-7169 May
Contact: Yes
Hand-selected to lead in depth software training and hands-on instruction in Microsoft Word, Excel, PowerPoint, and various applications, as well as updating training manuals. Oversaw the timely and accurate installation of software on Windows NT workstations. Serving as primary help desk point of contact, efficiently resolved user software and hardware problems. Responsible for provided detailed weekly activity reports to project manager
EDUCATION
George Mason University
Masters of Arts
Degree in Telecommunications
Date
George Mason University
Bachelors of Arts
Major in Psychology
Date
Northern Virginia Community College
Associates of Applied Science
Major in Information Systems/Technology/Networking
Date
TRAINING and PROFESSIONAL DEVELOPMENT
George Mason University Office of Professional Development, HR Management Certificate, 5/2010
Be Ready for FISMA 2010: Build your IT Security Continuous Monitoring Program Seminar, 8/2009
Office of Personnel Management Supervisory/Leadership Seminar, 80 hours, 6/2009
CISSP Bootcamp, 40 hours, 5/2009
Basic Staffing and Placement, 40 hours, Fall 2008
Position Classification, 40 hours, Fall 2008
Federal Human Resource Management, 40 hours, Fall 2007
Basic Statistics, 40 hours, Fall 2007
Project Management Essentials, 40 hours, 12/2007
Implementing and Managing Exchange Server 2003, 40 hours, 8/2006
Microsoft Exchange Server 2003 Administration and Maintenance, 40 hours, 8/2006
Administering Microsoft Exchange Server 5.5, 40 hours, 8/2006
TECHNICAL SKILLS
Information System Security, LAN Administration, Windows 2003 server, Active Directory, Windows XP, Windows NT, Novell, Software Training and Human Resources.
Page 3 of 3
<< Previous Back to Sitemap Next >>
Remember: Hire Us To Write YOUR New Resume
And We GUARANTEE That If You’re Not Working In 60 Days Or Less,
We’ll Revise Your Resume, Refund Your Money,
AND Give You $50 EXTRA!