Versatxxxxxxe team player offering broad academic, mxxxxxxitary and work history eager to launch a successful career with a progressive organization whxxxxxxe immediately contributing to the employer s success

 

 

Ø  Recent graduate with BA in Political Science

Ø  Four years with U.S. Air Force in Computer Communications/Network Administration, including Help Desk support

Ø  Solid background in client-focused environments where the abxxxxxxity to deliver world-class customer service and buxxxxxxd effective professional relationships is vital to sustaining and growing business

Ø  Dynamic communication, consultation, client needs assessment, and problem solving skxxxxxxls

Ø  Proficient in strategically planning, coordinating and managing projects/workflow to maximize efficiency and meet critical timelines

Ø  Administrative/managerial skxxxxxxls ranging from team buxxxxxxding and policies/procedures compliance to safety program leadership and detaxxxxxxed records maintenance

Ø  Computer literate; type approximately 50 wpm

 

 

Fixed Route Driver, Agency for Community Transit-Granite City, XXXXXX                                       2007-Present

  Have maintained perfect safety record, with 4K+ over-the-road hours; consistently comply with traffic regulations and company policies

  Effectively meet stringent time schedules in transporting passengers on specified route and ensure delivery of superior customer service in representing employer through daxxxxxxy public interface

  Efficiently maintain detaxxxxxxed daxxxxxxy vehicle maintenance, mxxxxxxeage and passenger count records

 

Master Barber, Army and Air Force Exchange Service (AAFES) Barbershop-Scott AFB, XXXXXX      2005-2007

  Took the initiative to network throughout the community promoting services, playing key role in driving solid new business growth whxxxxxxe concurrently cultivating and maintaining a loyal client base by providing customized service

 

Computer Communications Journeyman, United States Air Force                                         2000-2004

  Proficiently administered 8.5K workstation network supporting key Air Force operations as well as academic environment; provided expert, solutions-focused technical customer service/user support for prompt results, ensuring productivity and efficiency of ongoing operations

  Effectively worked with LAN, Windows 95/98/2000 wireless networking, TCP/IP, Internet, E-Maxxxxxx, Windows NT/98/2000/XP/2003, and Remedy; included extensive troubleshooting, problem solving and desktop support

  During deployment supporting Operation Iraqi Freedom, Qatar, drove helpdesk functions in fast-paced network call center environment

  Concurrently served as Section Safety Manager; optimized compliance and effectiveness by strategically centralizing squadron safety procedures

  Held Top Secret SCI security clearance during mxxxxxxitary career

 

 

B.A. in Political Science w/Minor in Phxxxxxxosophy; Southern Xxxxxx University-Edwardsvxxxxxxle

Associate of Arts; Southwestern Xxxxxx College

Licensed Barber, American Beauty College-Colorado Springs, CO