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yyyyyy x. yyyyyy
(xxx-xxx-xxxx • abc@xyz.com
results-focused retail manager specializing in providing world-class customer service, driving business growth, building solid teams, managing high-volume operations, and cultivating a strong brand image with superior quality eager to offer 17 years of proven experience toward maximizing an employer s bottom-line performance.
profile of qualifications
top performer who excels at creating targeted merchandising goals, identifying lucrative sales opportunities, defining strategies for capturing new business, developing an existing client base, and attaining solid leveraging in competitive markets.
excellent communicator who seamlessly interfaces with all management through to executive level, as well as diverse clientele.
integral leader who plans, prioritizes, and manages team assignments within fast-paced, deadline-driven environments.
fluent in english and spanish languages; exceptional knowledge of hispanic culture, history, traditions, and customs.
key areas of expertise
strategic analysis high-volume sales loss prevention inventory control
retail management visual merchandising workflow prioritization new hire orientations
training / development team / morale building staff recruitment / hiring client / customer service
professional synopsis
area sales manager
lord & taylor, sterling, va 2008 c present
apply dynamic leadership talents toward directing men s, children s, and intimate apparel departments consistent with corporate values, standards, and practices, including formulating strategic business decisions based on analysis of regular sales summaries.
utilize key industry and companywide retail knowledge to improve sales, product awareness, and brand imaging, along with boosting profits by creating an appealing shopping experience via superior merchandise displays and floor plans / movement.
ensure seamless operations by training, developing, and supervising a top-performing 22-member team, including planning and prioritizing individual and group workflow to maximize use of resources, improve retention rates, and meet retail goals.
store manager
7-eleven, inc., hollywood, fl 2005 c 2008
strategically steered daily store operations, including handling all inventory control, new product launches, marketing implementation, and retail analysis, as well as initiating revised staff evaluation programs to improve overall productivity levels.
drove business growth by recruiting, interviewing, and managing solutions-focused teams, along with creating comprehensive training / development programs in coordination with corporate objectives to guarantee consistency among store operations.
owner / manager
fairview amoco, tampa, fl 2002 c 2005
spearheaded start-up operations of a profitable retail location by conducting extensive demographic and property research, including recruiting, training, mentoring, scheduling, and managing high-performance teams within fast-paced environments.
increased sales volume by 100%+ via innovative marketing and merchandising techniques, and improved customer traffic rates by implementing superior customer satisfaction initiatives which supported business retention within competitive markets.
human resources assistant
lord & taylor, fort lauderdale, fl 1993 c 2002
demonstrated broad scope of professional and hr-based services proficiencies to direct recruitment, hiring, and training of new associates, including designing orientation packages, establishing new staff activities, and presenting benefits information.
expertly prepared confidential materials for grievance and other personnel-related meetings; provided advice to management on pay decisions, policy and guideline interpretations, and job evaluations; and edited and published an employee newsletter.
contributed sharp analytical abilities toward evaluating data presented to new employees and conducting thorough background checks to guarantee adequate information on which to base key hiring decisions.
professional development & technical summary
major: psychology universidad nacional pedro henr quez ureña
real estate license state of florida
microsoft office (word / excel / powerpoint / outlook) • internet applications
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