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Yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx abc@xyz.com
Career Objective
Results-driven leader eager to contribute dynamic management, team building and interpersonal relation skills toward actively supporting a progressive organization as an office manager
Profile
Ø Offer approximately 9+ years progressive experience in a wide array of environments with a comprehensive management background
Ø Entrusted with achieving optimal utilization of human and financial resources through proactive workflow planning & coordination
Ø Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability
Ø Dynamic communication, presentation, relationship building, and problem solving abilities
Ø Excel at interacting with broad populations including senior management, sales and customer service staff as well as clients
Professional Achievements
Ø Received scores of 100% on several mystery shops, Staples
Ø Nominated Associate of the Month several times, Staples
Professional Experience
Staples C Multiple locations 2006-2008
Operations Manager
Office Supply Specialist
Job duties
Contribute dynamic leadership skills in managing employees, with full accountability for the effective administration of day-to-day activities, including inventory management, payroll control, audits, customer satisfaction and associate training.
Proficiently develop and execute financial and customer service strategies supporting enterprise-wide operations including store openings, technology implementation and staff training.
Actively liaise between all levels of staff in order to design, develop and execute profitable sales.
Effectively plan, coordinate and facilitate functions to optimize productivity, efficiency and quality, with strong focus on the delivery of superior customer service.
Spearhead diverse management functions ranging from staffing, training and performance evaluation to workflow planning, policies/procedures development, and technology-driven solutions implementation
Actively negotiate with vendors; recruit new hires and procure and cultivated new clientele.
Analyze and review work product and general operations to effectuate loss prevention issues and ensured that superior customer service was also provided.
Prior experience
Rhowling Road Animal Hospital 2004-2005
Veterinary Technician
PetSmart 1999-2004
Pet Care Lead
Yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx abc@xyz.com
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging position as an office manager and am submitting my resume for your review. In advance, thank you for your time and consideration.
From leading high performance teams and facilitating superior client servicing to reducing operating costs and executing proactive processes/procedures, I have continually excelled in maximizing performance as a proactive leader.
I excel in identifying and resolving inefficiencies, introducing technology solutions instrumental to boosting performance and strategically utilizing financial and human resources to generate optimal results.
As a member of your staff, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
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