yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

hospitality management specialist with bachelor degree in hotel administration eager to contribute expertise in steering broad-scope operations toward supporting objectives of a dynamic organization.

profile

 

• respected hospitality manager offering over __ years solid and progressive experience, with specific expertise in
• expert in analyzing existing operations and implementing cost-effective systems, strategies and processes to improve operational performance.
• in depth expertise in staff coaching/motivation, financial management, strategic operations, productivity enhancement, hospitality, and customer service.
• proven ability to exceed p&l goals, manage multi-unit restaurants simultaneously while maintaining client satisfaction.
• apply sharp business acumen, strong problem-solving skills and cost-effective strategies, along with exceptional written and verbal communication skills, to promote company values and increase revenue.
• adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
• dynamic communication, negotiation, troubleshooting, and relationship management skills.

 

professional experience

 

delaware north companies austin bergstrom international airport                                                  2006-present

food/beverage operations manager

• spearhead the development and operations of 10 independent franchise restaurants with revenues exceeding $13m, from initial construction projects and location development to menu creation and implementing training programs.
• successfully steer food/beverage operations to generate high volume growth and revenue, while also lowering labor, food and controllable costs through the implementation of new technology systems.
• effectively train and direct 14 managers and 150-member staff, and actively collaborated in human resource operation functions such as completing evaluations, coaching staff in production goals, developing work schedules, and union relations.
• consistently ensure compliance with all department of health standards and regulations; scoring a 95.8 average in 2009 and 94.4 in 2008.

 

catering by rosemary of austin                                                                                                                           2006

banquet captain/bartender

• sharp business acumen and experienced in managing broad scope of operations, from organizing events and supervising banquet staff to special events and client relations.
• proficiently ensured delivery of quality customer service vital to sustaining and growing clientele base.

 

special investigations agent bluetree management                                                                                           2006

 

bartender gold rush casino                                                                                                                          2005-2006

 

bar supervisor/lead bartender trophy s restaurant, green valley ranch casino                          2003-2005

 

bartender and server trainer old spaghetti factory                                                                                 2002-2005

 

professional education

 

university of nevada at las vegas                                                                                                                        2006

bachelors of science in hotel administration/special events management

 

airport manager s association ▪ certified guestpath service trainer

# 1 rated airport in north america in 2009 ▪ certified food manager ▪ tabc certified

pinnacle management training ▪ certificate in retail management

 

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity in a [insert job title] capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include experience food/beverage service operations, business administration, personnel supervision, and customer service. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer dynamic communication, organization, problem solving, and relationship management skills.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

 

yyyyyy x. yyyyyy