yyyyyy x. yyyyyy

523 amberstone ln.

san ramon, ca 94582

xxx-xxx-xxxx

abc@xyz.com

 

driven professional seeking a challenging position as a receptionist, where expertise in communication, time-management and customer service will prove instrumental to company success.

career profile

 

qualified administrative professional offering solid and progressive experience in client-focused industries focused on delivering world class customer service. demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines and working in a fast-paced environment.

adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques. capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone. recognized for outstanding record of quality, creativity and detail. fluent in english and spanish.

 

extensive written and verbal communication experience

dynamic communication skills

intimate knowledge of office procedures

skilled, highly motivated, strong time-management skills

professional experience

 

receptionist state farm insurance                                                                                     2008-2009

• sharp business acumen and experience in managing broad scope of operations of two agents, from handling high-volume phone line, sorting mail and submitting claims to making payments, quotes and customer service.
• consistently ensure delivery of quality customer service vital to sustaining and growing clientele base.

 

receptionist/server/cook krazy cook catering                                                                  2007-2008

• successfully steered business operations to generate high volume growth and revenue.
• actively collaborated in business start-up, handling all operations including menu development, supply purchasing, food preparation, and catering.

 

teller bank of america                                                                                                         2006-2007

• managed a broad range of financial operations, from deposits and withdrawals to cash savings bonds and cd management.

 

education

 

diablo valley college pleasant hill, ca                                                                           2007-present

associates of arts degree