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495 park avenue~xxxxxx, xxxxxx xxxxxx

xxx-xxx-xxxx

abc@xyz.com

 

 

multi-unit manager

 

start-ups business development p&l/budgeting customer service vendor relations

team building/leadership recruitment/talent acquisition administrative operations

project management quality assurance regulatory compliance


profile of qualifications

 

results-driven leader with over 15 years of corporate management experience across the retail and food service industries including high-volume multi-unit and metro stores ~ expertise in collaborating with corporate management and staff to optimize operational efficiencies and bottom-line profits; track record of success in defining and executing targeted strategies to boost sales and control costs ~ excel in spearheading start-up launches/new store openings, including staffing and training of management and associate team members ~ business administration degree

 

ø  generated 22% in year-over-year comp sales growth while concurrently reducing payroll over 30% and upgrading leadership team for buybuy baby

ø  reduced inventory shrink from 2.92% to 1.17% over last year; 2009

ø  earned golden contribution award for financial performance as target store team leader

ø  recognized as campus recruiter of the year, 2007

ø  received best shortage improvement district award, 2007

ø  competing against new wal-mart, increased annual comp sales by 15%, with $59m in revenue; 2007

ø  successfully steered store renovation under budget as target store team leader

ø  opened 17 new stores and spearheaded 8 remodels as well as 19 partial remodels; 2005-2006

ø  saved target group building services $2.6m annual by outsourcing of national lighting contract

ø  recipient of crisis manager of the year award for reopening building within 1 business day of 3 floods; target group building services

ø  increased food operations profit margin 2% as target food operations specialist and set compaxxxxxxwide record in delivering $1m in snack bar sales

ø  attained #1 ranking in food operations gross margin, 2003; ranked #2 across 17 markets, 2004

ø  launched 15 new stores as target food operations specialist

ø  achieved highest growth margin performance compaxxxxxxwide, generating 29.8% increase as gm with marshall fields; surpassed 2000 sales plan 22%, attaining highest sales increase compaxxxxxxwide

ø  opened initial beer and wine bar for marshall fields


professional experience

 

buybuy baby-xxxxxx, xxxxxx                                                                                                 2007-present

store manager

steer full-scope store operations for $120m annual sales retail chain, from third-party vendor relations and payroll analysis to customer issues resolution, program implementation and client/staff retention

demonstrate dynamic leadership skills in effectively training, developing and leading a top-performing team of approximately 20 salaried managers and hourly supervisors as well as 80 associates

consistently ensure critical compliance with corporate service standards through ongoing evaluation and coaching of team members as well as effective corrective actions

productively interface with third-party vendors

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brian janson                                                                                                              page 2 of 2

 

target corporation-white plains/hauppauge, xxxxxx                                                  2003-2007

store team leader-white plains; 2006-2007

directed team of over 400 salaried managers, hourly supervisors and support staff, with accountability for recruiting, hiring, training, and developing personnel; led routine meetings with multi-store leaders and maintained direct weekly contact with multi-unit management staff

served as district recruiting captain, capitalizing on local college campus events and proactive networking/relationship building with college officials to acquire quality management candidates

drove business and profit growth through strategic planning and execution of store events as well as proactive resolution of stock and merchandise issues

group building services team leader-hauppauge; 2005-2006 

cost-effectively allocated and administered $10m facilities maintenance/repair budget; conducted on-site store visits to evaluate building needs and coordinated projects to optimize use of time and resources in meeting facility requirements

oversaw 6 managers, 14 district technicians and 90 trade staff across xxxxxx and new jersey; applied dynamic leadership skills toward successfully promoting 2 district supervisors to management

food operations specialist-hauppauge; 2003 c 2005

delivered comprehensive food safety training programs supporting operations of multiple third-party vendor partners including starbucks, taco bell, and pizza hut; facilitated staff store walkthroughs to ensure consistent customer service

thoroughly analyzed and proficiently defined sales, training and stock requirements and collaborated with corporate headquarters in troubleshooting and resolving inefficiencies/issues

 

marshall fields-minneapolis, mn                                                                                       1999-2003

general manager

managed food and beverage operations, including team training, training materials development, payroll, f&b budgets, p&l statements, and menu development for target corporation retail department store chain (acquired by federated department stores in 2005)

successfully created and facilitated 30-day training program for all new team members, with focus on ensuring quality customer service, as well as health/sanitation standards and recipe compliance


education

 

bachelor of business administration, belford university-humble, tx

 

 

 

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