career profile

organized, task-oriented administrative and management professional with 10+ years of solid skill and capacity to handle various functions associated with identifying and meeting the needs of various customers in a fast-paced environment. detailed and dynamic communicator and persuasive speaker, able to forge meaningful associations with clients, colleagues and management. talent to identify the need for solutions to immediate problems and to encourage a risk-free, positive atmosphere to meet those needs. demonstrated talent needed to direct and coordinate an organization's financial activities to fund operations, maximize investments, and increase efficiency.

records management / scheduling / payroll / vendor relations / written & verbal communication

administrative support / medical records / client relations / financial management

personnel supervision / employee discipline / inventory management

professional experience

administrative assistant/master scheduler/caregiver, 08/2007 c 08/2008  

fox & associates, santa rosa, ca

• performed a myriad of administrative functions including scheduling, filing confidential records using hippa regulations and manual or electronic methods.
• trusted to use integrity in handling fiscal and/or personnel management functions such as payroll, timekeeping verification, background and previous employment verifications.

 

administrative assistant/daycare assistant, 03/2001 c 12/2003 &10/2005 c 10/2007  

tuttle family daycare, santa rosa, ca

• tracked the contents of medical records and engaged in file review processing and consistently interacted with clients when necessary.
• advised parents on issues affecting the well-being of their children including hygiene, behavior, social functioning, and nutritional planning according to federal and state guidelines.

bank teller, 10/1999 c 03/2001  

redwood credit union, petaluma, ca

• recognized as worthy of award for outstanding customer service.
• processed transactions such as loan payments, retirement deposits, automated teller transactions, night deposits, and mail deposits.
• cashed checks and paid out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
• received checks and cash for deposit, verified amounts, and checked accuracy of deposit slips.
• balanced currency, coin, and checks in cash drawers at ends of shifts, and calculated daily transactions using computers, calculators, or adding machines.
• examined checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.

 

assistant manager ii, 07/1997 c 07/1999  

blockbuster video, rohnert park and santa rosa, ca

• provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
• directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
• monitored sales activities to ensure that customers receive satisfactory service and quality goods.
• inventoried stock and reordered when inventory dropped to a specified level.
• hired, trained, and evaluated personnel in sales or marketing establishments, promoting or firing workers when appropriate.

education

santa rosa junior college ~ associate of sciences in natural sciences, 12/2004

 

 

<date>

 

<<first name>> <<last name>>

<<title>>

<<company>>

<<street address, suite #>>

<<city, state zip code>>

 

dear <<courtesy>> <<last name>>,

 

it is with great confidence that i offer my experience in administrative support and management, and strong customer relations ability to your organization. as i pursue the <<position title>> within <<company name>>, i recognize that my credentials and experience would greatly assist in reaching future goals and objectives.

 

experience as an administrative assistant, bank teller, and assistant manager is the basis for my confidence that i would be a valuable asset to your organization. throughout my career, i consistently communicate the importance of caring for customer needs using the most viable solutions to operational management concerns and that everyone understands their role in achieving these goals. additionally, i offer recommendations for improvements in policies, controls, and new methods, effectively communicating with other members of the team also, verbally and in writing.

 

during my career, i ve gained notable experience leading and training other employees in the appropriate procedures necessary for meeting the needs of patients. my professional background also includes:

 

records management / scheduling / payroll / vendor relations / written & verbal communication

administrative support / medical records / client relations / financial management

personnel supervision / employee discipline / inventory management

 

my aptitude for evaluating complex problems and reviewing necessary information to develop viable solutions while offering strong operations knowledge would be of great use to your organization. i welcome more discussion about how my skills can help in meeting the goals and objective of your organization. until then, should you have any additional questions feel free to contact me at your convenience.

 

sincerely,

 

 

 

 

yyyyyy x. yyyyyy

enclosure