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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Career Objective
Performance-driven, versatile team player and self-motivated professional eager to contribute to the success of a progressive organization
Qualifications Profile
Ø Solid background in client-focused, service-oriented industries, with consistent commitment to delivering world-class service
Ø Driven team player who thrives in fast-paced environments; strong prioritization, planning, organization, and multitasking skills, with ability to optimize productivity and efficiency
Ø Adaptable, flexible and able to rapidly acquire and apply new skills and knowledge
Ø Dynamic communication and interpersonal relation skills; bi-lingual, fluent in English and Spanish
Ø Computer-savvy, with proficiency in Microsoft Office Applications: Excel, PowerPoint, Word, Publisher, Spread Sheet
Education/Certifications
AAS, Criminal Justice,
Moraine Valley Community College-Palos Hills IL; 2008
Certification, Unarmed Security Training (20-hour), Security Training
Center-Chicago; 2009
Employment History
Customer Service Representative, Speedway - Alsip IL; 2009-Present
Provide superior customer service critical to creating loyalty, generating repeat business and driving sales growth for company; assist customers with product selections and efficiently process sales transactions
Proficiently control inventory and order stock to maintain optimal levels based on projected needs; conduct accurate inventory accounts
Effectively use company plan-o-grams to strategically merchandise product
Provide general support including managing inbound phone calls and greeting customers
Dishwasher, Chateau Bu-Sche - Alsip IL; 2008-2009
Actively assisted Cook in maximizing kitchen efficiency as well as health/sanitation compliance
Summer Intern, Golden Grain Company - Bridgeview, IL; 2008
Capitalized on opportunity to gain practical experience in production, maintenance and industrial machine operations
Customer Service Representative, JCPenney; 2005-2006
Efficiently processed catalog and credit orders; answered
multi-line phones, responded to inquiries, greeted customers, and cashiered
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