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yyyyyy x. yyyyyy
0000
xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
driven professional seeking a challenging position in the hv/ac industry, where expertise in heating and cooling installation, customer service, and product sales will prove instrumental to company success.
career profile
a results-oriented service professional with experience in business operations, client services, and product sales. in-depth expertise in resolve billing and service equipment issues; collect past due payments. dynamic communication, presentation, negotiation, and relationship management skills. proven ability to manage and check shipments, shelve in appropriate stock areas, notify drivers and managers of incomplete or damaged shipments. track record for diagnosing complex problems and consistently delivering effective solutions. skillful at performing independently or within a team to exceed all operational goals and objectives. maintain awareness of all promotions and advertisements. consistently ensured delivery of quality customer service vital to sustaining and growing accounts. recognized for strong management, product sales, and client service skills.
professional experience
job title company name 2006
ø responsible for requisition, receiving, storing, and exchanges of organizational clothing and individual equipment.
ø effectively provide services to tradoc units, joint forces command, and authorized reserve component.
ø successfully organize storage space, establishing item location, arrange stock, identify high and low usage items.
ø proficiently prepare items for processing, utilize appropriate standard army management information system for product documentation.
ø consistently coordinate incoming and outgoing shipments; manage material placement in docking area.
ø effectively check stock numbers and part numbers in supply catalogs for proper identification.
ø successfully advise supervisor of inconsistent shipment information, defective material, and damaged shipping.
advance comfort heating/air 2004-2006
ø responsible for accurate installation of ductwork and duct systems.
ø proficient in the assembly and installation of metal and flexible ductwork.
ø proficiently market and sell products and services to resolve customer issues.
ø effectively handle new construction installations, including rough-ins, trim-outs, and start-ups.
ø proven ability to read blueprints, as well as piping and wiring diagrams.
ø successfully install gas pipe; efficiently perform brazing, soldering, pipefitting.
ø collaborate in installation, maintenance, and repair of refrigeration and air conditioning systems to ensure quality work maintains compliance standards and client needs.
customer service representative verizon wireless 2003-2004
customer service representative
cendent 2001-2002
credit analyst nco financial 2000-2001
inventory control rack room shoes
1998-2000
inventory control nike factory 1997-1998
education
certification in heating, ventilation, a/c controls new horizon regional educational center 2004-2005
coursework in business norfolk state university 1998
yyyyyy x. yyyyyy
0000
xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging career opportunity as an av/hc professional and am submitting my resume for your review. in advance, thank you for your time and consideration.
as demonstrated in the accompanying resume, my professional qualifications include strong leadership, product marketing, and customer service skills. to complement this background, i offer certification in heating, ventilation, and a/c controls.
as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.
sincerely,
yyyyyy x. yyyyyy
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