recent graduate with degree in hotel management as well as related internships and

professional experience eager to build a managerial career within the hotel/hospitality industry

while immediately contributing to the employer's success as a key team member

ø  successfully earned associates in hotel management as well as certificate in food and beverage management; certified hospitality events specialist

ø  key studies in areas ranging from hotel operations, front desk operations, guest services, human resources, and hospitality marketing to food and beverage/food service management, food/ beverage and labor cost controls, quality assurance, and health/sanitation/safety compliance

ø  strong management/supervisory background in client-focused, service-oriented beverage and communication industries; experienced in training, scheduling and directing team members

ø  dynamic communication, interpersonal relation and customer service skills

 

management intern, homewood suites-lawrenceville, ga                                                              2010

acquired practical hands-on experience in broad areas of hotel operations ranging from front desk and sales to maintenance and housekeeping

bartender/server, tin roof cantina-atlanta, ga                                                                  2006-present

capitalizing on opportunity to gain practical experience in f&b industry concurrent with and subsequent to academic pursuits by providing quality, prompt guest services as well as steering opening/closing operations

have successfully completed employer-sponsored management training program

 

technician team manager/field tech, quality communications-atlanta, ga                                 2007

demonstrated sharp leadership skills in expertly training, coordinating and directing top-performing team of technicians

efficiently provided internet access installations and testing for public school system

 

warehouse manager/delivery driver, piedmont springs-norcross, ga                              1999-2006

effectively trained warehouse workers and delivery drivers, with strong focus on ensuring optimal client servicing; strategically scheduled and facilitated bottled water deliveries to maximize use of time and resources in meeting critical timelines and service standards

associates in hotel management, gwinnett technical college-lawrenceville, ga; 2010

certificate in food and beverage management

certified hospitality events specialist