yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

results-focused leader with recently attained mba eager to offer experience in driving operations growth, building strong teams, initiating targeted short- / long-term business plans, delivering cost-effective improvements, and providing world-class customer service toward maximizing an employer s bottom-line.

 

profile of qualifications

 

         integral leader who excels at creating and implementing targeted goals for continuous improvement processes and efficient business operations in coordination with diverse companywide objectives and stakeholder requirements.

         top performer who directs project initiatives while performing tasks within various fast-paced environments, along with recruiting solutions-focused teams to build productive operations and ensure continued business success.

         out-of-the-box thinker who responds to changing circumstances, evaluates problems, and affects positive change.

         ambitious self-starter who plans, delegates, and manages duties within high-pressure, deadline-driven situations.

         excellent communicator who develops valuable relationships with senior-level staff, business teams, and clientele.

 

key areas of expertise

 

operations management               tenant / client relations                regulatory compliance               inventory control

team building / training             maintenance / inspections             business communications         process improvement

staff evaluation / motivation       strategic analysis / planning         budget control / forecasts         workflow prioritization

 

professional synopsis

 

 

development coordinator (2006 c 2009)

         directed a 189-unit complex and five-member administrative staff in handling all leasing efforts, rent collection, property maintenance, and file audits, including planning and prioritizing team workflow to maximize productivity.

         utilized broad scope of industry knowledge toward developing and tracking renovation schedules and creating comprehensive reports, along with monitoring large-scale budgets and conducting pre- / post-renovation inspections.

         liaised among contractors to ensure seamless operations and contract compliance, including inspecting all work.

 

~ analyzed and promptly resolved renovation issues as primary point-of-contact for tenants. ~

~ successfully maintained occupancy rates and coordinated tenant placement during renovations. ~

 

property manager (2005 c 2006)

         applied dynamic leadership talents toward directing a 183-unit property, including supervising a five-member management staff, maintenance teams, and janitorial personnel, as well as overseeing lease agreements, rent collection, payables, occupancy, evictions, unit inspections, and recordkeeping in compliance with hud regulations.

         drove operations growth by recruiting, training, and evaluating profit-focused team members, along with regularly participating in budget development, monitoring core expenses, and controlling operating costs.

 

~ increased and /or maintained tenancy rates from 89% to 95%. ~

~ facilitated innovative online marketing and apartment guide advertising. ~

~ increased efficiency and promoted teamwork by redesigning office procedures. ~

 

administrative assistant (2004 c 2005)

         played a vital role in supporting business success by assisting a regional vice president in overseeing construction, inspection, and renovation of three residential properties totaling 622 units, including creating and maintaining project spreadsheets, monitoring progress, developing detailed move schedules, and liaising among property staff.

         secured cost-effective bids and aggressively monitored work orders for quality and satisfactory results.

 

~ recognized for job excellence with advancement to management role after one year. ~

 

resume • page two

(xxx-xxx-xxxx • abc@xyz.com

 

 

professional synopsis (continued)

 

marketing assistant

         contributed strong communication skills toward interfacing among a high-volume of clientele for a provider of real estate legal services, including responding to service requests and tracking orders while managing key relationships.

 

~ proactively developed improved document forms and processes. ~

~ created marketing materials, and coordinated trade shows and convention booths. ~

 

 

company administrator

         demonstrated sharp analytical abilities toward administering an operating budget, participating in strategic planning, and generating forecasts, along with managing all accounts payable / receivable, invoicing, and payroll.

         processed purchase orders, expedited and tracked customer orders, and monitored warehouse inventory levels.

 

~ participated in the concept, design, and launch of a company catalog. ~

~ increased efficiency and data availability by developing a comprehensive filing system. ~

 

education, professional development & technical summary

 

master of business administration                                                                                                        grand canyon university

bachelor of arts in sociology                                                                                                                  the ohio state university

 

tracs update                                                                                                                                                   ross business solutions

regulation 504 reasonable accommodations                                                                                                                    neahma

 

certified occupancy specialist (since 2005)                                                    national center for housing management

 

microsoft office suite • microsoft works • intuit quickbooks • adobe pagemaker • internet applications

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

date

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging [ insert job title ] role, and am submitting my resume for your review.

 

i am excited to build a rewarding career with your company, and am confident that my professional skills and academic credentials can help to achieve your objectives.  i can offer 7+ years of combined experience in operations management, team building / training, strategic analysis / planning, budget control / forecasts, and tenant / client relations, and am well-versed in all facets of regulatory compliance, process improvement, workflow prioritization, and business communications.

 

to complement my background, please note that i hold a master of business administration from grand canyon university and a bachelor of arts in sociology from the ohio state university.

 

most recently, as a development coordinator for vesta corporation, i applied my dynamic leadership talents toward directing a 189-unit complex and five-member administrative staff in handling all leasing efforts, rent collection, property maintenance, and file audits.  within this role, i utilized my broad scope of industry knowledge toward developing and tracking renovation schedules and creating comprehensive reports, along with monitoring large-scale budgets and conducting pre- / post-renovation inspections.  during this time, i successfully maintained occupancy rates and coordinated tenant placement.  as this is just a sampling of my job history, please kindly refer to my enclosed resume for additional experience and career highlights.

 

you will find me to be a results-focused professional who can contribute a track record of organizing and implementing strategies to improve bottom-line performance while defining key operational priorities and meeting targeted goals.  in addition, i can recruit, develop, and manage teams for work within high-pressure environments while streamlining processes to increase productivity, efficiency, and quality of services.  for the sum of these aforementioned reasons, i believe i will prove to be an incredible asset to your company.

 

i look forward to hearing from you, and thank you in advance for your consideration.

 

sincerely,

 

 

 

annissa k. dauber-owens