career profile

results-oriented professional with solid skill in client relations, customer service, and a strong desire to succeed. dynamic communicator and persuasive speaker, able to forge meaningful associations with clients, colleagues, and management. talent to identify the needs of clients and to encourage a risk-free, positive atmosphere to meet those needs. demonstrated talent for developing and implementing plans that successfully meet the service objectives of an organization. technical competencies: excel level i/ms word level i (2006).

customer service / trouble-shooting / personnel relations / strategic planning

professional development & training / customer satisfaction strategies / teaching

professional experience

coat check, 2007 c present ~ nobu 57 restaurant, new york, ny

coat check, 2003 c 2007 ~ ava lounge, new york, ny

• operate the coat check center and collect, store, and return items dropped off by patrons.
• interact directly with patrons, and provide friendly, prompt and accurate customer service before and after each patrons meal.
• demonstrate excellent customer service skills and remain responsible, dependable and flexible and able to problem solve and work proactively.

 

specialty teacher (science) and assistant teacher, 2000 c 2009 ~ international preschool, new york, ny

• provided a variety of materials and resources for children to explore, manipulate and use, both in learning activities and in imaginative play.
• taught basic skills such as color, shape, number and letter recognition, personal hygiene, and social skills.
• observed and evaluated children's performance, behavior, social development, and physical health.
• identified children showing signs of emotional, developmental, or health-related problems, and discussed them with supervisors, parents or guardians, and child development specialists.
• met with parents and guardians to discuss their children's progress and needs, determine their priorities for their children, and suggest ways that they can promote learning and development.

 

homemaker, 1995 c 2000

waitress/head waitress ~ sushi tora restaurant, boulder, co

waitress ~ boulder broker inn restaurant, boulder, co

• presented menus to patrons and answer questions about menu items, making recommendations upon request and informed customers of daily specials.
• took orders from patrons for food or beverages and wrote patrons' food orders on order slips, memorized orders, or entered orders into computers for transmittal to kitchen staff.
• checked with customers to ensure that they are enjoying their meals and take action to correct any problems.
• served food or beverages to patrons, and prepared or served specialty dishes at tables as required.
• prepared checks that itemized and totaled meal costs and sales taxes and collected payments from customers.

education

western state college, gunnison, co ~ completed 1 year
conferences: the national association for the education of young children (naeyc) annual conferences

 

 

 

 

<date>

 

<<first name>> <<last name>>

<<title>>

<<company>>

<<street address, suite #>>

<<city, state zip code>>

 

dear <<courtesy>> <<last name>>,

 

it is with great confidence that i offer my years of experience in client-focused, service-oriented environments toward supporting the goals of your organization.  to acquaint you with my key qualifications, i am submitting my resume for review; in advance, thank you for your time and consideration.

 

experience in customer service and client relations is the basis for my confidence that i would be a valuable asset to your organization. i consistently represent the employer in a positive manner in interfacing with broad populations within diverse settings spanning coat check departments of upscale restaurants and high-volume food service to classroom teaching.  complementing this, i possess dynamic strategic planning, prioritization and organization skills as well as a strong attention to detail, all crucial to maximizing productivity and meeting critical timelines while maintaining high quality standards.  additionally, i am a solutions-focused problem solver with a talent for quickly addressing and resolving issues to ensure optimal client satisfaction levels.

 

as a team member, you will find me to be a customer-focused, highly organized professional committed to supporting your success. i welcome more discussion about how my skills can help in meeting the goals and objective of your organization. until then, should you have any additional questions feel free to contact me at your convenience.

 

sincerely,

 

 

 

 

 

yyyyyy x. yyyyyy

enclosure

 

 

 

 

 

               

 

 

 

 

 

<date>

 

<<first name>> <<last name>>

<<title>>

<<company>>

<<street address, suite #>>

<<city, state zip code>>

 

dear <<courtesy>> <<last name>>,

 

i would like to extend my genuine gratefulness for the time you spent during our recent interview. i am now even more convinced that the position you are offering would mesh well with my qualifications.

 

my upbeat personality and strong commitment to solving internal concerns immediately would be the basis for my success within your organization.

 

as i review my qualifications, please keep in mind how much of my professional history includes handling the needs of clients, paying attention to details, remaining organized, and continuing to find methods of increasing my value to the organization i am a part of through training and on-the-job experience.

 

once again, thank you for your time and consideration of my resume.

 

 

 

sincerely,

 

 

 

yyyyyy x. yyyyyy