yyyyyy x. yyyyyy

(518) 0000 xxxxxx xxxx , xxxx , xxxxx abc@xyz.com

 

profile of qualifications

 

results-focused executive-level management professional specializing in multi-branch operations, team building, account relations, product development, and customer service eager to offer breadth of experience and community involvement toward growing your region s business portfolio.  top-performer with the ability to identify lucrative opportunities for achieving solid leveraging in highly competitive markets.  integral leader who frequently performs as interim regional manager during absences.  excellent communicator who can build valuable associations by acquiring, retaining, and expanding new / existing relationships with clientele.  ambitious self-starter who meets with customers to ascertain short- and long-term financial needs and provide key product recommendations.  notary public since 2006.

 

professional synopsis

 

 

branch manager / officer albany branch (2009 c present)

 

key accomplishments

ø increased deposits by 30% via excellence in customer service and aggressive marketing, along with achieving all goals for every quarter, maintaining on-track status for 3^rd quarter, and receiving an outstanding midyear review.

ø supervised $500 grants presented to each branch by the bank foundation and verified all monies were used correctly within set deadlines.

ø represented region when branch formulated a service level agreement (sla) with bank s branch administration department.

ø coordinated a targeted focus group to provide insight on a new financial product line under development.

ø participated in company s employee volunteer council to steer community service efforts.

 

         apply dynamic leadership talents toward directing banking operations for a high-performance new york regional headquarters branch to include all b2b sales and customer service activities that generate new business opportunities for continued marketplace dominance.

         assist in the formulation of executive-level strategic business decisions and banking initiatives to support regional management.

         actively liaise with community members and chamber of commerce via multifaceted networking and relational activities.

         report retail updates to commercial lending team at bi-weekly meetings as a representative of the regional manager.

 

branch manager / officer delmar branch (2008)

 

key accomplishments

ø increased deposits by 70% to include completely revitalizing the non-performing branch within a 10-month period.

ø recognized for superior job performance via interim regional manager selection and achieving an outstanding midyear review.

ø organized and managed an 80-member business mixer for albany colonie, bethlehem, and schenectady chambers of commerce.

 

         drove business growth by recruiting, hiring, and training a top-performing banking team to optimize branch success.

         interfaced with all lines of business (i.e. cash / asset management, commercial lending, retail) to ensure seamless operations.

         maximized customer service success by supervising bank tellers in performing accurate client banking transactions such as deposits / withdrawals, wire transfers, statement reconciliations, cashiers checks / savings bond sales, and check re-orders.

         promptly responded to customer requests and effectively resolved business challenges per corporate and federal financial regulations.

 

 

key accomplishments

ø proactively reorganized the branch to gain strict compliance status and achieved numerous consecutively successful quarters.

 

assistant branch manager (2007 c 2008)

         strategically steered all in-store retail bank operations to include supervising sales staff and assisting with account management.

         met and / or exceeded set branch goals through fair and objective financial product sales to include playing a vital role in attaining essential referrals which were instrumental toward building critical client relationships and driving business success.

 

additional roles held as senior sales & service supervisor (2006 c 2007) • sales & service representative (2004 c 2006)

 

education

 

b.a., european history, suny albany                                                                  a.a., liberal arts, hudson valley community college

 

community activities

 

albany roundtable civic lunch-in forum (director) • stakeholders foundation (director / chair development committee)

 

instrumental in organizing a 9/11 tribute event via the utilization of linkedin s business members.

instruct economics students via area visits to local academic communities to include averill park and bethlehem high schools.

participate in bethlehem high school s efforts to develop a comprehensive business curriculum.

yyyyyy x. yyyyyy

(518) 0000 xxxxxx xxxx , xxxx , xxxxx abc@xyz.com

 

 

 

 

 

date

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging [ insert job title ] role, and am submitting my resume for your review.

 

i am eager to apply my progressive, cross-functional multi-branch branch management, team building, account relations, product development, and customer service experience toward growing your region s business portfolio.  i have proven myself to be a top-performing leader who can identify lucrative opportunities for achieving solid leveraging in highly competitive markets and i have attained substantial experience as an interim regional manager, as necessary, for over 2 years.  

 

to compliment my background, please note that i am a licensed notary public by the state of new york since 2006.

 

currently, as branch manager / officer / regional backup for berkshire bank s new york regional headquarters, i apply my dynamic leadership talents toward directing all banking operations to including b2b sales and customer service activities which are instrumental in generating new business opportunities for continued marketplace dominance.  within this role, i increased deposits by 25% and achieved all goals for every quarter, along with maintaining on-track status for an upcoming 3^rd quarter.  as this is just a sampling of my impressive background, please kindly refer to my enclosed resume for additional professional experience and business accomplishments.

 

during this time, i also actively participate in numerous civic organizations as i am a strong proponent of valuable branch-driven community involvement.  such memberships include the albany roundtable civic lunch-in forum (director), stakeholders foundation (director / chair development committee), and albany colonie chamber of commerce (ambasssador). 

 

you will find me to be a profit-focused leader who can build professional associations by acquiring, retaining, and expanding new / existing relationships with clientele while concurrently providing key product recommendations to drive overall bottom-line results.  for the sum of these aforementioned reasons, i believe i will prove to be an incredible asset to your company.

 

i look forward to hearing a positive response from you.  i may be reached as indicated, and thank you in advance for your time and consideration.

 

sincerely,

 

 

 

justin priddle