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yyyyyy x. yyyyyy
(xxx-xxx-xxxx • abc@xyz.com
quality-focused administrative professional specializing in client / patient relations, business communications, data / records management, and workflow prioritization eager to offer 11+ years experience toward maximizing an employer s success.
profile of qualifications
top-performer who makes decisions to reflect positively on business productivity, corporate well-being, and client satisfaction.
integral leader who plans, prioritizes, and manages multiple administrative tasks within deadline-driven environments.
excellent communicator who seamlessly interfaces with all business representatives through to executive level.
ambitious self-starter who demonstrates superior attention-to-detail and sharp analytical abilities.
fluent in spanish and english; trustworthy with confidential professional matters.
key areas of expertise
administrative support workflow prioritization agenda preparation billing / payment support
client / patient relations business communications calendar management inventory / supplies control
data / records management staff recruitment processes correspondence drafting inquiries / problem resolution
professional synopsis
apply dynamic administrative support talents toward proficiently managing comprehensive calendars and preparing agendas to include exercising sound judgment in coordinating confidential business efforts in relation to strict agency policies / procedures.
strategically schedule appointments to maximize use of time and resources and meet and / or exceed client requirements.
draft, organize, and distribute diverse correspondence (i.e. letters, memos) for management and / or client review.
optimize business processes by assigning new recruiter leads, distributing referrals, and posting new job openings.
utilize broad scope of professional services knowledge toward managing candidate profile electronic databases to include creating new accounts, scanning data, posting / updating job profiles, typing / updating resumes, assigning recruiters, and logging calls.
guarantee seamless administrative functionality by cost-effectively evaluating office inventories and ordering supplies.
demonstrate strong data / recordkeeping practices to include regularly performing at above-average productivity levels.
contribute sharp analytical abilities toward processing reimbursement forms, researching / updating client records, distributing client / provider checks, and maintaining accurate and detailed files of monthly billing payments.
support company in sustaining and developing business by building / maintaining key client relationships, along with providing information / brochures and application packets to clients as requested by senior-level personnel.
offer solid communication skills toward greeting internal staff, external visitors, and patients within high-volume offices to include promptly screening telephone calls, responding to inquiries, handling client requests, and resolving business challenges.
professional experience
administrator, procare usa health care staffing 2005 c 2009
administrator support, connecticut children s medical center lauren staffing 2004 c 2005
customer service representative, jcpenney 2002 c 2005
data technician, vna health care, inc. / hobart west 2001 c 2002
receptionist, ranstad 1999 c 2000
additional professional roles held prior to 1999
education & technical summary
medical assistant certificate goodwin college
clerical computer training certificate the church academy
microsoft office suite (word / excel / access) • bullhorn software • internet applications
multiline telephone systems • switchboard operations
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