Receptionist/Administrative Assistant

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Ø  Numerous years of experience in providing quality administrative and executive support

Ø  Excel in prioritizing, planning and coordinating workflow/projects to meet critical deadlines; thrive in fast-paced, time-sensitive environments

Ø  Able to optimize productivity and efficiency in minimal supervision environments

Ø  Well-versed in broad-scope reception, office and clerical functions

Ø  Dynamic communicator who effectively interfaces with clients, vendors and public; consistently maintain high level of professionalism in representing the employer

Ø  Deliver superior customer service in handling high-volume phone and e-communications, responding to inquiries and addressing/troubleshooting problems

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The Cleaning Gard Inc.; 1999-2003

JOB TITLE

Ø  Provided comprehensive business support to company Owner

Ø  Contributed sharp communication skills toward managing high-volume incoming phone calls and messages as well as screening and responding to emails

Ø  Consistently represented company in a positive, professional manner in greeting and directing clients

Ø  Proficiently maintained/adjusted detailed employee time records

Ø  Applied working knowledge of accounting toward reviewing payables and receivables and providing Owner with relevant information via verbal communication

Ø  Effectively planned, coordinated and set up meetings, including food and beverage services and venues/logistics

Ø  Oversaw general office/clerical functions ranging from filing/records maintenance, form/ document copy production and incoming/outgoing mail processing to banking, postal service and related errands

Ø  Efficiently managed supplies inventory to maintain optimal stock levels

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Medical Office Assistant Program, Penn Foster EDU-online; in progress

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Volunteer, Carrie Sheley at Crystal Creek Town Homes