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yyyyyy x. yyyyyy 26921 la alameda, #0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
objective
dynamic leader with expertise in sales, customer service and business operations eager to contribute broad background toward supporting the employer in optimizing operational and financial performance.
career profile
ø over five years of relevant experience in business development and unit operations.
ø knowledgeable in delivery of exceptional customer service.
ø consistent record of meeting/exceeding organizational sales objectives.
ø award-winner for outstanding performance.
ø utilize consultative selling expertise in building revenues and market base.
ø outstanding relationship building capacity.
ø strong understanding of sales, marketing and promotion.
ø record of progression to positions of wide-ranging responsibility and authority.
ø proven leadership/training abilities.
ø able to learn rapidly and operate in high volume, fast paced environments.
ø well organized multi-tasker.
ø self-motivated, self-directed individual.
ø proficient in advanced it software applications.
professional experience
planet beauty, various locations 2005 - 2008
customer service representative
recruited to provide support and service for diverse customer base.
delivered exceptional service notable for gaining many customer commendations.
first place in multiple company-wide sales contests.
recipient of company award for training efficiency.
originated employee operational guides to increase productivity.
implemented unit employee contests to drive sales.
tracked inventory to ensure effective merchandising.
coordinated with vendor representatives to arrange employee training.
facilitated customer special orders.
hooters, oahu, hi 2005
server
retained to deliver exceptional service to broad-based clientele.
effectively took orders and ensured prompt food service delivery.
sold promotional merchandise.
education
ucla, 2008-present
general studies
irvine valley college/saddleback college, 2005-2008
general studies
blue tropics club, 2005
certified bartender
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