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yyyyyy x. yyyyyy
0000 xxxxxx xxxx ,
xxxx , xxxxx 00000
abc@xyz.com
objective
results-driven, accomplished professional eager to contribute dynamic project management, team-building and communication skills toward actively supporting a progressive organization in optimizing operational and financial performance as a key staff member.
profile
ø offer extensive experience in the retail industry, with comprehensive operations, communication and administrative management background.
ø effectively develop and implement targeted action plans to maximize productivity, efficiency and profitability.
ø proactively train, develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.
ø proven value/dedication as a team member, as demonstrated by longevity and progression throughout career.
ø dynamic communication, presentation, relationship building and problem-solving abilities.
ø excel at interacting with broad populations including senior management, sales and customer service staff as well as customers and external contractors.
ø highly versatile; quickly master new roles, responsibilities, technologies, and environments.
ø facilitate smooth communication between staff and senior personnel and expedite workflow to attain objectives.
professional experience
macys - atlanta, ga 1998-present
dvp, director gatekeeping, store initiatives (1998-present)
general manager - atlanta, ga (1996-1998)
assistant general
manager
- lexington, ky (1995-1996)
human resource/ ops manager - lexington, ky (1992-1995)
career highlights
contribute dynamic leadership skills in managing the organization, direction and communication of 225 store locations.
strategically plan and coordinate new store openings to maximize use of resources while controlling costs and meeting company needs.
demonstrate detail orientation and organizational skills in efficiently coordinating corporate meetings and events for 300 - 500 executives.
maintain full accountability for overseeing a free childcare area in 4 store locations, illustrating multitasking and prioritizing abilities in achieving goals and timelines.
efficiently organize workflow, define staffing requirements and delegate assignments to optimize utilization of human capital and operational resources.
exhibit solid leadership qualities in mentoring, coaching and developing associates, playing an instrumental role in the development of top performing team members.
ensure staff members are properly educated on all training programs, policies and procedures.
apply sharp business acumen toward defining and implementing policies to boost operational performance.
prior experience
buyer - may company, indianapolis, in
professional development/training
business leadership seminar - emory university
federated leadership institute
community activities
mentor for macy's, 2008
executive sponsor of employee resource groups focusing on development of women
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