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Yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx abc@xyz.com
Career Objective
Director of Sales ~ General Manager
Hospitality Industry ~ Private Clubs ~ Upscale Restaurants
Profile
Offer over 20 years progressive experience with global leader in private club ownership/operations management ~ Comprehensive industry knowledge in Private Event, Food & Beverage, Floor, and General operations ~ Excel in building and leading high-performance teams focused on delivering superior guest/client service ~ Effectively define, develop and execute strategies to drive business growth ~ Proactively market services to corporate clients, organizations and general public, with proven track record of significantly boosting sales performance ~ Excel in devising and implementing programs, systems and standards to optimize productivity, efficiency, quality, and profitability
~ Key Achievements ~
Ø Grew annual sales from $1M to $1.9M
Ø Have successfully worked with high-profile clients including Stradley, Ronon Stevens & Young, Pricewaterhouse Coopers, Deloitte & Touche Marsh of Philadelphia, RNC, Philly 2000 Committee, Philadelphia Phillies, Blue Cross, Towers Perrin, Ballard Spahr, Kaplan & Associates, PHRPG, E Women Network, Special Olympics
Ø As Food & Beverage Director, effectively developed and implemented innovative systems instrumental to driving sales growth
Ø Designed and facilitated new-hire training program leading to substantial profit increases
Ø Developed comprehensive experience in steering full scope of Floor and Guest operations as Assistant Maitre D and Captain/Floor Supervisor with prestigious Washington DC clubs
Professional
Experience
ClubCorp 1984-Present
Private Events Director, Pyramid Club-Philadelphia, PA; 1994-Current
Strategically market club to both members and non-members, leading to almost 100% sales growth
Proficiently plan, coordinate and steer approximately 200+ events for as many as 500 participants
Food & Beverage Director, Pyramid Club-Philadelphia, PA: 1993-1994
Effectively recruited, hired, trained, scheduled, and directed top-performing team of 5 Supervisors, 4 Bartenders and 35 Servers
Efficiently managed beverage inventory to achieve optimal cost percentages and stock levels
Assistant Maitre D , Club at Franklin Square-Washington DC; 1990-1993
Delivered comprehensive employee training on standards of service vital to maximizing guest satisfaction, customer loyalty and repeat business; managed daily closing/opening functions including shifts side work
Captain/Floor Supervisor, City Club of Washington, Washington DC; 1987-1990
Busboy/Waiter/Captain, CLUB, Philadelphia; 1984-1987
Launched career with fine dining private club as entry-level employee in Philadelphia, rapidly progressing to assume responsibility for daily operations at Washington DC location
Professional
Development
Ongoing Employer-Sponsored Annual Training Programs
Kevin Zraly s Windows on the World Wine School
Community
Activities
Founder, Pinnacle Fund, a non-profit organization
Yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx abc@xyz.com
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging new career opportunity in a (insert actual title of position) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, I offer over 20 years of experience in the hospitality/food & beverage industry gained through progressive positions with a leader in private club ownership/management. In my present position as Private Events Director I am responsible for steering the full scope of event business development, coordination and facilitation, providing quality service to high-profile corporations and organizations throughout the region. In this capacity, I have succeeded in driving annual sales growth from $1M to $1.9M. I have a comprehensive knowledge of and experience in all aspects of operations, from sales, marketing, client relations, and guest services to staffing, training, scheduling, and inventory control. During my career, I have substantially boosted revenue, profit and operational performance by defining, developing and implementing targeted systems, processes and standards as well as creating and facilitating motivating training programs.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your staff, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
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