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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
phone: (xxx-xxx-xxxx
cell: (xxx-xxx-xxxx
email: abc@xyz.com
objective
dedicated, perceptive and efficient senior management executive with excellent background in healthcare and financial administration eager to contribute extensive talents toward supporting an organization in optimizing productivity and fiscal performance.
key qualifications
outstanding blend of interpersonal, communication, decision-making, and team-building skills.
solid reputation for commitment to excellence, attention to detail, and ability to set and achieve goals.
seasoned experience in directing financial management functions to maximize profitability, cost control, and revenue growth; excels in forensic financial evaluation to determine future best practice strategies.
proficiency in operations management, process improvements, compliance, and steering cooperative efforts among multi-disciplinary team.
versatile and resourceful; quickly adapts to new roles, responsibilities, and environments.
excels in building and nurturing relationships at various levels within an organization.
first-rate time management skills; quickly identifies and completes daily priorities according to need and special situations.
manages, trains, motivates and guides staff to exhibit productivity excellence.
professional experience
vibrantcare (formerly novacare), 2002 to 2008
director of payor relations (2006 to 2008)
spearheaded department operations for contracting and payor relations throughout arizona, california, new mexico, oregon and washington.
displayed dynamic critical thinking skills in meticulously conducting claims analysis and financial audits to identify potential payor issues and implement corrective action.
frequently evaluated industry s financial trends and outlook to assemble strategic action plans.
demonstrated a constant eye on cost control and compliance in researching and assessing potential new contracts.
director of operations ( 2005 to 2006)
proficiently managed daily operations for eight physical and occupational therapy clinics in arizona.
tasked with overseeing budget, staffing, strategic planning, patient management, financial administration, and scheduling of 40 employees.
director of contracting and payor relations (2002 to 2005)
leveraged excellent relationship-building expertise to forge, nurture and maintain strong contracting and payor relations throughout arizona, new mexico, kansas, texas and minnesota.
facilitated training programs for operational and administrative staff to elevate efficiency and performance.
continued
yyyyyy x. yyyyyy ~ page of 2
professional experience continued
performed auditing functions for front office and business office and served as a key resource for personnel seeking insurance information and interpretation of guidelines and requirements.
consistently strengthened revenue performance by reviewing accounts receivable and financial metrics.
healthsouth, 1999 to 2002
regional manager, claims resolution group (2000 to 2002)
directed seamless resolution process for all inpatient, outpatient, surgery, diagnostic and occupational medicine claims and operational issues spanning arizona, arkansas, nevada, new mexico, oklahoma and utah.
resourcefully developed solutions and navigated swift corrective action for operational and accounts receivable problems with healthsouth or payor process systems.
established solid relationships with payor representatives and healthsouth operational managers to expedite successful resolution of issues.
ensured and optimized contract compliance by delivering training activities to front office and business office staff.
played a pivotal role in recouping $9m+ in outstanding accounts receivable.
managed care coordinator (1999 to 2000)
applied dynamic leadership talents to efficiently handle full service contract review from initial contact through contract implementation and compliance.
performed legal review and oversaw credentialing of clinical employees and facilities.
earlier experience includes role as insurance billing and follow-up coordinator for carondelet health network, 1994 to 1999.
education
university of phoenix:
master of business administration, 2004
bachelor of science in business management, 2002
computer skills
microsoft office suite; medical claims systems and software
yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
phone: (xxx-xxx-xxxx
cell: (xxx-xxx-xxxx
email: abc@xyz.com
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a career opportunity in a <insert job title/position> and am submitting my resume for your review. in advance, thank you for your time and consideration.
in addition to an mba degree, i bring to you solid experience in operations leadership, proficiency in personnel management, and an exemplary blend of accounting, auditing, problem solving, and strategic planning skills. to complement these qualifications, i offer an unwavering commitment to maximizing fiscal performance, regulatory and contract compliance, customer satisfaction, and quality control which is paramount as a <insert job title/position>.
as a proactive contributor to your organization, you will find me to be a highly motivated professional committed to supporting you in achieving your objectives through superior self-initiative, unparalleled resourcefulness, and well-honed leadership attributes. i am confident that i could be a valuable asset to <insert name of organization>, and look forward to interviewing with you in the near future.
sincerely,
yyyyyy x. yyyyyy
yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
phone: (xxx-xxx-xxxx
cell: (xxx-xxx-xxxx
email: abc@xyz.com
date
interviewer s name
title
company name
address
city/state/zip code
dear__________________:
it was a pleasure (speaking with you/meeting with you) on [insert date here]. i would like to take this opportunity to thank you for the time you spent with me, as well as to express my appreciation for the information you offered. i am still very interested in the [insert name of position] position, and i am convinced that it is the right job for me. i feel my background and qualifications prepare me well for the responsibilities we discussed.
the position as you described it to me would combine my strong skills in [insert two skills or qualities here]. this would allow me to make the same valuable contribution to your organization as i ve made to my past employers a win-win proposition for both of us.
(choose one of the two paragraphs below, depending on whether or not you have, or have not yet, interviewed with the person)
(i am eager to meet with you in person to further discuss my background and qualifications. please feel free to contact me at the above phone numbers so we can continue the discussion we began over the telephone.)
(again, thank you for considering my qualifications. i enjoyed our talk, and am available at any time to provide you with any more information you may need. i look forward to hearing your decision.)
sincerely,
yyyyyy x. yyyyyy
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