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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
Tel: (xxx-xxx-xxxx
abc@xyz.com
Objective
Eager to contribute exceptional leadership, communication, counseling and human relations expertise toward supporting the employer in achieving goals and objectives.
Value Offered
Comprehensive customer service background; demonstrate respect, attentiveness and courtesy to maximize satisfaction and repeat business.
Highly versatile, productive and adaptable; able to quickly master new roles, responsibilities, software, and environments.
Considerable experience in youth work, group facilitation, and associated administrative tasks such as record keeping and report preparation.
Adept at training, motivating, coaching, developing, evaluating and managing top-performing employees.
Proficiency in planning, accounting, scheduling, budgeting, and inventory control.
Conscientious and resourceful with superior time management and prioritization skills; able to balance multiple tasks and demands simultaneously.
Respected for direct and honest communication style, integrity, sharp decision-making skills, and proven conflict resolution abilities.
Professional Experience
Nikki's Family Daycare, Portage, WI, 2008 to Present
Daycare Provider
Plan and coordinate fun, educational, and stimulating activities for children, and establish a safe, nurturing, and secure environment.
Merge patience with enthusiasm to effectively support children in cognitive, social, and motor skills development.
Camp Gray, Reedsburg, WI, 2004 to 2008
Food Service Manager
Spearheaded food service operations of social service facility preparing 600+ meals per day.
Cost-effectively administered annual budget of $80K, demonstrating excellence in cost control.
Planned and developed monthly food service schedule, diligently ensuring meals adhered to specific nutritional guidelines and requirements.
Leveraged dynamic management acumen to train, coach, supervise and direct up to 10 employees, driving consistent compliance with health and safety rules and regulations.
Continued
Yyyyyy x. yyyyyy ~ Page 2 of 2
Professional Experience continued
Land s End/Weber Grill, Reedsburg, WI, 2002 to 2005
Customer Sales Representative
Delivered efficient and attentive customer service by conducting thorough needs assessments, recommending products, processing orders and returns, and up-selling when applicable.
Exercised significant problem solving abilities to swiftly resolve customer complaints.
Sauk County Youth Shelter, Baraboo, WI, 2000 to 2002
Youth Care Provider
Contributed polished leadership skills toward effectively supervising at-risk youth aged 10-17 in a residential setting.
Resourcefully devised, coordinated and facilitated enrichment programs to address social and psychological barriers, develop life skills, and encourage appropriate behavior.
Interviewed clients and parents, and clearly explained facility rules, regulations, policies and procedures.
Maintained accurate client files in accordance with stringent documentation requirements.
Cracker Barrel, Madison, WI, 1999 to 2002
Lead Trainer
Proactively supported training and development activities for employer by guiding new hires through orientation procedures, facilitating training sessions, and conducting monthly evaluations to assess and accelerate progress.
Maintained comprehensive files detailing attendance and performance.
Earlier Experience:
Employee Benefits Specialist, Spartech Plastics, Portage, WI, 1998 to 1999
Customer Care Technician, GTE, Sun Prairie, WI, 1996 to 1998
Supervisor, Culver s Restaurant, Portage, WI, 1993 to 1995
Education
Master of Arts Degree, Counseling (in progress), Lakeland College, Madison, WI, 2008 to present
B.S. Degree, Psychology, Upper Iowa University, Madison, WI
A.S. Degree, Accounting, Madison Area Technical College, Portage, WI
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