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yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
objective
skilled professional and team player eager to contribute expertise in finance, banking, information technology, sales, account management and communications toward supporting the employer in a financial sector or call center assignment.
career profile
ø over 18 years of extensive financial, information technology and sales experience.
ø comprehensive knowledge of financial performance issues and key operational metrics.
ø proven capacity to interface with diverse groups.
ø focus on quality and process improvement.
ø highly-organized multi-tasker with strong detail orientation.
ø proficient in advanced business software applications.
ø winner of multiple awards for exceptional performance.
ø skilled in exceptional customer service and complaint resolution.
ø well-versed in financial reporting, payment processing and documentation.
ø knowledgeable in business unit operations.
ø contributor in critical process improvement.
ø adept in relationship development and facilitating repeat business.
ø proven accomplishments in coordination, strategic planning and project management.
professional experience
midfirst bank 2006 - present
online banking specialist
assess current and new customer requirements in support of bank product account and product sales.
make recommendations for various accounts and loans.
maintain online services, including access, bill paying and other account links.
hertz corporation 1997 - 2006
international sales
supported customers in providing service with domestic and international transportation needs.
managed fleet and troubleshot specific problems.
education
university of central oklahoma, 2000-2004
hillsborough community college, 1992-1996
other experience
have also been employed by the tampa tribune in capacity of news clerk taking dictation, moving copy from writers to editors and writing reports and stories.
yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
cover letter text
date
hiring agent name
title
company name
address
city, state zip code
dear :
i am currently seeking a challenging career opportunity in a financial sector (or call center) assignment and am submitting my resume for your review. in advance, i thank you for your time and consideration.
as demonstrated in the accompanying resume, my professional qualifications include over 18 years of sales, information technology, banking, customer service and account management experience. to complement this background, i possess financial, analytical and problem-solving capabilities. as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance.
i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.
sincerely,
yyyyyy x. yyyyyy
attachment
yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
thank you letter text
date
contact name
company name
address
city/state/zip code
dear _______________________________:
i would like to thank you for providing me the opportunity to interview with you and discuss the exciting (here, chris, you should insert the name of the position you interviewed for) position currently available with your organization. having gained a deeper insight into the job requirements and your objectives, i am confident you will find me a valuable asset in achieving your goals.
as discussed, i am an enthusiastic, disciplined team player eager to continue a successful career as a dedicated member of your staff. i believe you will find my dynamic management, coordination and communications skills vital to your operations and look forward to contributing to your success.
should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience. again, thank you for the enlightening interview. i look forward to your response.
sincerely,
yyyyyy x. yyyyyy
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