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yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx abc@xyz.com
objective
solutions-focused insurance industry claims adjusting professional eager to contribute technical expertise in bodily injury, medical billing/coding, customer service and operational enhancement abilities in a challenging assignment.
career profile
ø over 20 years of relevant insurance/collision experience.
ø expertise in property damage assessment, bodily injury and claims management.
ø upcoming medical coding and billing certification.
ø knowledgeable in arbitration, mediation, total loss settlements and policy claims.
ø proficient in estimating systems, ccc, mitchell and adp.
ø extensive training in customer service.
ø highly effective in interfacing with insured, injured parties, providers and attorneys.
ø strong evaluative, assessment and diagnostic capacity.
ø contributor in increasing proficiency.
ø well-organized multi-tasker with strong detail orientation.
ø ase and icar certifications.
professional experience
apple valley chevrolet and toyota 2008 c 2009
collision repair center manager
recruited to manage daily operations of high volume repair facility.
launched direct repair programs with multiple insurance providers.
rolled-out insurance company drive-in unit.
supported service manager in business development.
resolved customer service issues on a consistent basis.
avis/budget car rental 2007 c 2008
body damage manager
retained to originate damaged fleet vehicle estimates.
evaluated total losses and turn-backs.
conducted re-inspections with outside body shops including vending to 20+ shops.
managed body damage management operations for bwi and dulles/washington markets.
property damage appraisers/freestate adjusters 2003 c 2007
senior damage appraiser
tasked to provide vehicle damage appraisals for 200+ washington metro insurance carriers covering repair estimates, total losses, reinspections, vehicle values and salvage bids.
performed in-depth inspections while obtaining photographs and recorded statements.
vanguard car rental 2002 c 2003
body damage manager
prepared fleet damage estimates; determined total losses and coordinated reinspections with outside body shops.
provided bwi and dulles/washington market damage management.
earlier background
other career assignments include: the hudson group, account executive; bankers independent insurance company, senior claims adjuster; herson honda/rockville mitsubishi, assistant body shop manager. in these roles built outstanding insurance management, underwriting, bodily injury claims, appraisal, collision and settlement skill sets. provided service for nascar drivers, lpga, pga and senior golf tours.
education
u.s. career institute, medical coding and billing certification, expected graduation date
yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx abc@xyz.com
cover letter text
date
hiring agent name
title
company name
address
city, state zip code
dear :
i am currently seeking a challenging career opportunity in an insurance adjuster/bodily injury representative capacity and am submitting my resume for your review. in advance, i thank you for your time and consideration.
as demonstrated in the accompanying resume, my professional qualifications include over two decades of relevant industry experience, with an upcoming medical coding and billing certification. to complement this background, i possess demonstrated expertise in insurance/collision repair, claims management, bodily injury, arbitration, mediation and loss settlement, as well as strong analytical, problem-solving and managerial capabilities. as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance.
i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.
sincerely,
yyyyyy x. yyyyyy
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