Resume Company – The Internet’s Very Best
The Following Text Is An Unformatted Professional Resume Sample
From The Writers At Resumes Guaranteed
ORDER YOUR OWN LETTER-PERFECT, JOB-WINNING RESUME AND IT WILL BE COMPLETED AS SOON AS YOU NEED!
Click HERE!
yyyyyy x. yyyyyy
0000
xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx
abc@xyz.com
Information Technical Support Specialist
Well-rounded and energetic IT Professional with 12+ years experience seeks new challenge and
opportunity to apply consummate skills toward optimizing operations of a dynamic organization.
♦ Key areas of Expertise ♦
Information Management
System Development
Image/Software Design
Networking
Installation/Migration
Encryption
Configuration
Hardware Refurbishment
End User/Account Development
Project Management
Procedure Development
Record Management
Inventory Management
Help Desk/Technical Support
Troubleshooting
Personnel Management
Leadership and Training
Customer Service
yyyyyy x. yyyyyy
Professional Profile
Ø Escalate business development through innovative initiatives which increase productivity and revenue growth; consistently exceed goals and expectations
Ø Military professional who has been recognized for diverse accomplishments and received a multitude of awards and military decorations; formerly held secret security clearance
Ø Self-motivated team player who welcomes new challenges and continuing education; currently enrolled in program to become a Certified Information Systems Security Professional (CISSP)
Ø Organized and detail-oriented IT Specialist; expertly design, develop, analyze, implement, configure, support, and maintain computer hardware, software, systems, and networks
Ø Results-driven with excellent project management skills; utilize strategic planning, and manage and maintain schedules and timelines
Ø Leader who communicates technical and complex information easily and concisely; display superior abilities as a Trainer; served as instructor for Army Recruiting System Software (ARISS)
Ø Exhibit a strong analytical mind; accurately prepare reports and diverse documentation; assist in development of new procedures and specifications
Ø Demonstrate diagnostic and collaborative problem-solving skills; proficient in translating individual needs into responsive, customized business system solutions
yyyyyy x. yyyyyy
Employment History
Information Assurance Security Officer for State of Illinois Recruiting Office for PKI Accounts
Career Training Concepts ▪ Snellville, GA 09/2010 C Present
Boost business operations through preparation of daily reports for Army Recruiting Information Support Systems (ARISS) databases, area reports, and army recruitment schedules
Key player accountable for switching Reserve Component Automated Systems (RCAS) over to Active Directory Migration; skillfully maintain the State network domain and add new email/user security accounts while adhering to all security compliance IAVA updates
Increase productivity while demonstrating superior leadership qualities; train and direct 144 production recruiters
Essential member who responds to 350 end-users providing exceptional technical support; troubleshoot, diagnose, install upgrades, perform configurations, repairs computer systems, and network components
Launch diverse hardware to computer systems; refurbish laptops, desk stations, and test stations
Information Technician
MTCI ▪ Manassas, VA 06/2009 C 09/2010
Civilian Contractor who executed daily operation of reports for ARISS databases, area reports, and army recruiting schedules
Expertly installed and interfaced computer hardware; multimedia, memory, and video components and systems
Played key role in troubleshooting problems and provided outstanding technical support; network connectivity, desktop configuration, printers connectivity, network access issues, sound cards, video cards, modems, hard drives, hard disk controllers, and PCI bridges
Successfully changed mother board jumper settings, upgraded BIOS, and flashed firmware updates; amended all user accounts for email encryption, and reduced costs by establishing remote connection utilizing VPN Access with smart card access (CAC Card)
Information Technician
Illinois Office of the Secretary of State ▪ City, State 01/2007 C 06/2009
Demonstrated excellent leadership skills; spearheaded installation and coordination of all facility computers
Successfully completed 2000+ trouble tickets serving as on-site technician for Illinois Mobile services; configured routers, switches, and Cisco Pix DHCP and Static IP
Effectively designed new imaging and software for scanning projects and images
Participated in design and recommendation of hardware specifications for 2300+ desk top replacements; adhered to all specifications
Optimized efficiencies by setting up end-user accounts for Novell; setup printers, servers, and workstations
Provided troubleshooting of Active Directory and MS Exchange
Information Technician
MTCI ▪ Manassas, VA 08/2005 C 12/2006
Maximized operations by coordinating and implementing domain change of Illinois recruiting computers; backed up databases and set-up email exchange
Launched Illinois Recruiting and Retention web site with remote access
Facilitated training for electronic enrollment of paperless automated enlistment packets
Ensured superior technical support while conducting complex troubleshooting and problem resolution; successfully completed 1300+ trouble calls regarding software to hardware failures
Accurately modified mother board jumper settings, upgraded Basic Input/Output System (BIOS), and flashed firmware updates
Information Management Non commissioned Officer, Sergeant First Class
Illinois Army National Guard ▪ Springfield, IL 04/1999 C 06/2005
Assigned as Midwest Representative Rack Chairman for a six state region; skillfully managed ARISS software and assisted with LAN capabilities from dial up connection utilizing VPN software
Vital member who designed and developed instructions for implementing guidelines for installation of ARISS
Selected from six instructors to provide training in all 50 National Guard States; conducted instruction in software installation, hardware setup and configuration, troubleshooting of Peer to Peer Networks, and system and software configuration
Provided efficient inventory control; managed laptop inventory exceeding $120 000
yyyyyy x. yyyyyy
Previous Employment
Recruiter, Illinois Army National Guard ▪ Springfield, IL 01/1996 C 04/1999
Administrative NCO, Illinois Army National Guard ▪ Springfield, IL 07/1990 C 12/1995
Cement Finisher, Armstrong Concrete ▪ Springfield, IL 11/1990 C 07/1991
Engineman, US Navy ▪ Norfolk, VA 11/1988 C 10/1990
yyyyyy x. yyyyyy
Computer/Technical Skills
Operating Systems: Windows 2000/XP/Vista/NT, and Novell Netware
Proto Calls: TCP/IP, DHCP, SMTP, CHAP, UDP, FTP, SMTP, POP3
Networks: LAN and WAN
Hard Ware: Proficiently install hard drives, video cards, sound cards, smart cards, SCSI devices, Bio Metric Keyboards, printers, and scanners
Software: Microsoft Office 2003 including Word, Excel, and Access; Outlook 2007, Dameware, Army Recruiting System Software (ARISS)
Air Card Configurations/
Wireless Security: WEP, WEP2, AES, Fire-Wall configurations, Symantec Ghost, McAfee E Policy, and HIPS
Routers & Switches: Cisco 2800 routers and HP 2626 switches
Would you like to insert the info below somewhere in under this header or elsewhere?
Category 5 A/B Hard Wiring
IAVA updates
Cisco Pix DHCP
Internet Protocol (IP)
yyyyyy x. yyyyyy
Education and Professional Development
Certified Information Systems Security Professional (CISSP) Anticipated DATE
Computing Technology Industry Association (CompTIA) ▪ City, State
Certified Security Plus/A+, CompTIA at Camp Robinson ▪ Little Rock, AR 06/2010
Security Plus, CompTIA at Camp Robinson ▪ Little Rock, AR 01/2010
CISCO Academy Certified Network Associate Routing & Switching (CCNA) 05/2009
Lincoln Land Community College, Springfield, IL
Microsoft Excel, Access, and PowerPoint Levels 1 & 2 05/1997
Lincoln Land Community College ▪ Springfield, IL
Military Education 1980 C 1998
Diverse training including Instructor Trainer Course, Recruiting Course, and Personnel Records Specialist
<< Previous Back to Sitemap Next >>
Remember: Hire Us To Write YOUR New Resume
And We GUARANTEE That If You’re Not Working In 60 Days Or Less,
We’ll Revise Your Resume, Refund Your Money,
AND Give You $50 EXTRA!