career profile

territory management / field coaching / teambuilding / management reports

client relations / professional-level sales / leadership / p&l / teambuilding / customer service

revenue optimization / sales & marketing / collections / written & verbal communication

 

highly capable and proven sales professional combining strategic vision, planning and leadership talents with tactical planning, implementation and execution skills. consistently successful for nearly 15 years in identifying and capitalizing on market opportunities to drive revenue and market share growth within sales industry. instinctively driven to build relationships and use a consultative approach to provide solution-focused, profit-driven results.

professional experience

comcast corporation from 1986 to 2010 c westford, ma 

 

selling supervisor of team, 06/2009 c 04/2010

• trusted to carry out a variety of leadership and teambuilding functions as supervisor of mdu team (06/2009 c 09/2009) and supervisor of door-to-door win back sales team (09/2009 c 03/2010).
• directed the actual distribution or movement of products and services to the customer and coordinated sales distribution by establishing sales territories, quotas, and goals and establish training programs for sales representatives.
• analyzed sales statistics gathered by staff to determine sales potential and inventory requirements and monitored the preferences of customers.
• reviewed and generated management records and reports to project sales and determine profitability and monitor customer preferences to determine focus of sales efforts.

 

comcast corp., westford, ma

direct sales /mdu, 2000 c 2009

• contacted new and existing customers to discuss their video/internet installation needs, and to explain how these needs could be met by specific products and services; obtained 25 new clients within territory.
• answered customers' questions about products, prices, availability, product uses, and credit terms.
• quoted prices, credit terms and other bid specifications.
• emphasized product features based on analyses of customers' needs, and on technical knowledge of product capabilities and limitations.
• selected the correct products or assisted property managers in making product selections, based on customers' needs, product specifications, and applicable regulations.
• collaborated with colleagues to exchange information such as selling strategies and marketing information.

 

comcast/media one/continental, chelmsford, ma

collections, 1993 c 2000

• received payment and posting amount to customer's account; preparing statements to credit department if customer fails to respond; initiated repossession proceedings or service disconnection; kept records of collection and status of accounts.
• located and notified customers in 16 cities of delinquent accounts by telephone and in person to solicit payment.

 

additional experience                                

lowell cable tv - direct sales representative and century 21 real estate - sales associate

education

comcast corporation ~ supervisor boot camp, 08/2009

other various online training courses taken continuously throughout my career within the industry

 

newbury junior college, lowell, ma ~ courses in business management, 1990 c 1992

courses in computer hardware/software

real estate license, 1988