yyyyyy x. yyyyyy            0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

 

 

~ career profile ~

 

offer over 15 years progressive experience in medical practice management, including extensive experience in fiscal administration, financial forecasting, organizational management, staff recruitment/training, regulatory compliance, and patient care. ~ consistently achieve optimal utilization of health care programs through process improvement planning, program coordination, and cultivation of strong business relationships. ~ possess an established track record of accomplishments in contract negotiation, vendor management, medical billing, and account collections. ~ 

 

  osha compliance/quality assurance

  bureau of health care statistics & research reporting

  account management

  financial analysis/budget preparation

  human resources

  hcra public goods coding

 

~ key achievements ~

 

ö         successfully reduced operational expenses by procuring and implementing accounting technology to improve tracking of operational expenses.

ö         maximized successful account collections by creating clean claims and identifying unpaid claims and denials, achieving accelerated payment speed with an average reduction of 40% in days in accounts receivable resulting in substantially increased practice revenue and decreased operational costs.

ö         researched and purchased office space needed for establishing an office-based or with two procedure rooms for gyn services, purchased equipment, implemented policy & procedure protocols.

 

~ professional experience ~

 

instituto quirurjico ambulatorio diourno regional del este sur oeste, puerto rico                           07/2007- 02/2010
interim administrator

spearheaded complete organizational restructuring of con certificate of need to better meet prdoh regulations.

directed con application process and converted original application from a single specialty to a multispecialty operating certification. 

oversaw all human resources functions by successfully implementing policy and procedure protocol for various departments including: outpatient services, pathology services, endoscopy suite, gyn services, anesthesia services, pharmacy, medical records information, and staff credentialing.

administered financial operations by developing monthly and quarterly general accounting functions, such as accounts receivable/accounts payable, account reconciliation, budget preparation, financial forecasting, and cash flow management.

streamlined financial management systems through evaluation and integration of new applications to ensure proper auditing and review processes.

devised and implemented plans in adherence with billing and account collection best practices, placing highly skilled accounting and medical management team to achieve established objectives.

collaborated regularly with the board of directors and president to discuss financial forecasts and reports during the con process, as well as subsequent successful surveys from the prdoh, aaahc, medicare deemed status (temporary), and aaaasf (office based surgery suite).

 

medical care for women, p.c., astoria, ny                                                                                          04/2006-05/2007
practice manager

led complete transition of all medical billing activities from an outside agency to a successful in house billing department, allowing for better fiscal control in all aspects practice management.

instituted appropriate procedures to provide more accurate patient data collection, insurance verification, pre-certification of services and scheduling.

ensured patient access to services by establishing schedules, task assignments, and the appropriate allocation of manpower, space and equipment.

directed all recruitment initiatives as well as human resource functions including performance appraisals, job promotions, vacation schedules, and new staff training.

 

radoslav jovanovic, m.d., new york, ny                                                                                              04/1996-04/2006
office manager

managed all aspects of medical office management including contract negotiation with vendors and insurance carriers, medical billing initiatives including follow up and resubmissions, physician credentialing, and front staff supervision.

prepared insurance appeals, edi agreements, and insurance contract issues as well as posted patient payments.

~ page 1 of 2 ~

 

 

 

 

 

yyyyyy x. yyyyyy                                                                                                       ~ page 2 of 2 ~

 

 

mandl school of allied health, new york, ny                                                                                                      01/1989-03/1996
dean/senior instructor

promoted to dean in 1993 and awarded nys permanent teaching license in 1992.

conducted lectures for classes in laboratory technology, medical office procedures, medical terminology, phlebotomy, infection control, basic hematology and chemistry, human anatomy, laboratory procedures, vital signs and all aspects of patient care as it pertained to the medical office setting and physician office laboratory.

created educational plans and curriculums that were approved by nys department of education and credentialing authority.

 

additional experience: office manager/medical assistant, shahid chaudhary, m.d. c san german, puerto rico; 01/1980-12/1988

promoted to manager after starting as medical assistant and lab technician.

~ education & certifications ~

 

b.s. in business administration, 1984 c universidad de puerto rico en ponce

laboratory technician certificate, 1978 c new york city technical college

~ professional training ~

 

 

possess several cme s and coursework in quality improvement, patient safety, medication administration, clinical care management, infection control, and health care facility administration from 2007-2009.complete list provided upon request.  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

yyyyyy x. yyyyyy            0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

 

 

 

 

date

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity in a medical practice administration capacity and am submitting my resume for your review. in advance, thank you for your time and consideration.

 

i am seeking to utilize my 15 years progressive experience in health care administration, practice management, and office management roles within your organization. throughout my career, i have streamlined financial cost controls for company growth with a passion for developing people, processes, and technology capabilities to advance health care objectives within private practices and medical clinics. throughout my work history, i have established a record of bridging patient care, human resources, and financial divisions to achieve and exceed company growth through innovative change management, new product development and launches, and transitioning poor performance areas into successful enterprises while complying with current regulatory guidelines.

 

some key achievements include:

 

ö         successfully reducing operational expenses by procuring and implementing accounting technology to improve tracking of operational expenses.

ö         maximizing successful account collections by creating clean claims and identifying unpaid claims and denials, achieving accelerated payment speed with an average reduction of 40% in days in accounts receivable resulting in substantially increased practice revenue and decreased operational costs.

ö         researching and purchasing office space needed for establishing an office-based or with two procedure rooms for gyn services, purchased equipment, implemented policy & procedure protocols.

 

i have a passion for building and maintaining cross-functional teams through mentoring resources and staff training methods. i am a dedicated worker as well as persuasive trainer and coach with a reputation as a creative, effective change initiator and manager with impeccable interpersonal and relationship building skills which create success.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. my goal is to transition my experience, creativity, and enthusiasm to your organization. i am confident that i could be a valuable asset, and look forward to interviewing with you in the near future.

 

sincerely,

 

yyyyyy x. yyyyyy