yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                  xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

objective

results-driven individual eager to contribute broad scope of experience in operations, retail management, advertising, promotion and customer service in a challenging general manager role.

career profile

ø  over 17 years of successful retail and restaurant management experience.

ø  seven years background at the general manager level.

ø  extensive retail, business development and promotional background.

ø  proven project manager, coordinator, team leader and developer.

ø  drive achievement of ambitious revenue objectives in highly competitive market places.

ø  skilled in effective merchandising, inventory control and procurement.

ø  won executive award first year as general manager.

ø  record of progression to assignments of increasing responsibility.

ø  recruiter, trainer and developer of highly professional staffs.

ø  proven accomplishments in building market share and recognition.

ø  notable facilitator and communicator.

ø  well-organized multi-tasker with strong detail orientation.

professional experience

brunswick zone xl, blaine, mn                                                                                                   2006 - present

general manager

       direct daily operations including customer service, p&l and inventory control.

       launched family entertainment center and oversaw for three years.

       assist dm in operation of multiple centers.

       facilitate merchandising and corporate marketing programs.

       hire, train and release personnel, as well as develop multiple managers including two general managers.

 

red s entertainment center, edmonton, ab                                                                                      1996 - 2006

general manager 2004 - 2006

       promoted to manage all daily operations including customer service, inventory management and bookkeeping.

       booked performers, coordinated with road managers, managed sound and light crews and sold tickets.

       recruited, trained and professionally developed all personnel.

       increased profits by 20% and won executive award first year as general manager.

 

operations manager 1996 - 2004

       recruited to manage shifts, open/close store and oversee all daily operations including customer service.

       directed, trained and professionally developed kitchen line and staff.

       controlled bar, food and labor costs within acceptable limits.

education

university of alberta, edmonton, ab, canada

subject studies, 1990

other experience

prior to 1996, employed by red robin s restaurant in capacity of manager, opening and closing store, interviewing candidates, conducting food and beverage inventories, training new employees and performing customer service.

 

 

yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                  xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

 

 

cover letter text

 

date

 

 

 

hiring agent name

title

company name

address

city, state   zip code

 

dear                   :

 

i am currently seeking a challenging career opportunity in a general manager capacity and am submitting my resume for your review.  in advance, i thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include over 17 years of retail operations management experience.  to complement this background, i possess personnel training and supervision, promotion and business development, analytical, problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 

 

i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.

 

 

 

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

 

 

 

 

 

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