yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

profile of qualifications

 

results-focused management professional eager to offer over 19 years of progressive sales, team building, human resources support, and customer service experience toward driving an employer s success.  top-performer with the ability to make decisions which reflect positively on business productivity, corporate well-being, and customer satisfaction. excellent communicator who can build loyal teams with low turnover rates.  expert at cultivating a strong brand image with high standards in quality and service. ambitious self-starter who can handle multiple assignments within deadline-driven environments and proficiently streamline organizational processes to increase efficiency.

 

key areas of expertise

 

sales management                            team building                             customer service                                 business relations

training / development                      strategic analysis                       inventory control                                   website communications

human resources                              seminar set-up                          interpersonal relations                         expense control

 

professional synopsis

 

finance manager / website call center manager

 

         applied dynamic leadership talents toward directing short sales information operations to include managing website communications and formulating strategic business decisions based on analysis of reports to maximize bottom-line results.

         contributed broad scope of industry and professional services knowledge toward effectively corresponding with clients, along with organizing confidential financial data and processing credit applications as required.

         liaised with finance company personnel to ensure seamless business operations at all times.

         demonstrated sharp organizational abilities toward setting up venues and reservations for nationwide short sales seminars.

 

center director

 

         strategically steered center success by actively recruiting, hiring, and supervising top-performing teams, along with creating effective training / development programs in coordination with corporate objectives.

         utilized strong analytical skills to produce monthly quotas, as well as handle all p&l and inventory control efforts.

         met and / or exceeded set goals through dynamic sales practices to include applying solid presentation, communication, and interpersonal relationship-building proficiencies to boost center revenue.

         expertly secured business retention by building valuable customer relationships through proven consultation techniques, along with leading diverse behavioral modification classes to guarantee client success.

         planned and delegated employee assignments to optimize use of resources and meet personal / center goals.

         conducted daily focus meetings and individual reviews in order to facilitate productive team building, improve communication measures, and encourage useful staff feedback.

 

supplemental employment

 

seasonal contractor quality assurance

 

         led crews in the efficient upkeep of two large state of ohio parks to include ensuring the highest standards of government contracts were upheld in the maintenance of hiking trails, marinas, official vehicles, park offices, visitor centers, and restrooms by personally inspecting all areas after task completion.

 

education

 

bachelor of science in management                                                                                                                    university of phoenix

 

managing yourself managing others                                                                                                                                rich hoskins

extensive professional coursework                                                                                                jenny craig employee university

yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

 

 

 

date

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging [ insert job title ] role, and am submitting my resume for your review.

 

i am eager to offer over 19 years of progressive sales, management, team building, human resources support, and customer service experience toward optimizing your company s success.  i am a top-performer who has a history of making decisions which reflect positively on business productivity, corporate well-being, and customer satisfaction, and am confident that i can utilize my abilities to achieve your goals.

 

to compliment my professional background, please note that i hold a bachelor of science in management from the university of phoenix.  i also completed rigorous training through rich hoskins and jenny craig employee university.

 

most recently, as a finance manager / website call center manager with imperial industries, i applied my dynamic leadership talents toward directing short sales information operations to include managing website communications and formulating strategic business decisions based on analysis of reports to maximize bottom-line results.  within this role, i also contributed my broad scope of industry and professional services knowledge toward effectively corresponding with clients and liaising with finance company personnel to ensure seamless business operations at all times.  as this is just a sampling of my impressive background, please kindly refer to my enclosed resume for additional professional experience.

 

you will find me to be an enthusiastic leader who is skillful at building loyal teams to encourage low turnover rates and is an expert at cultivating a strong brand image with high standards in quality and service.  for the sum of these aforementioned reasons, i believe i will prove to be an incredible asset to your company.

 

i look forward to hearing from you in order to discuss an available opportunity for which i am qualified.  i may be reached as indicated, and thank you in advance for your time and consideration.

 

sincerely,

 

 

 

vickie wilson