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yyyyyy x. yyyyyy
0000 xxxxxx xxxx ,
xxxx , xxxxx 00000
abc@xyz.com
objective
marketing professional specializing in the hospice and bereavement services field eager to contribute to the success of a progressive organization.
profile
ø offer over 12 years experience in marketing for home care, hospice and provider relations for insurance companies, with extensive network of established relationships with hospitals and physician's offices in the kansas city area.
ø effectively develop and implement targeted action plans to maximize productivity, efficiency and profitability.
ø proactively train, develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.
ø dynamic communication, presentation, relationship building and problem-solving abilities.
ø highly versatile; quickly master new roles, responsibilities, technologies, and environments.
ø facilitate smooth communication between staff and senior personnel and expedite workflow to attain objectives.
ø demonstrate outstanding problem solving and active listening skills; diffuse difficult situations with tact and ease.
professional experience
saint luke s hospice 2005-2008
bereavement coordinator (2008)
strategically drove market penetration through public outreach and education, volunteer training and fundraising initiatives.
innovatively designed, developed and launched targeted marketing strategies to support both hospice and bereavement services.
relied upon to lend expertise toward providing supportive services for hospice patients and families through home visits for the bereaved dealing with grief and loss.
account manager (2005-2008)
exhibited advanced communication and interpersonal relation skills in meeting with identified contacts to achieve the home care & hospice targeted growth.
contributed to business development by using proactive prospecting and public relations techniques to generate new interest and cultivate referrals from existing accounts.
ensured physicians are properly educated on signing home care orders in the physician s portal.
healthcare usa 2002-2004
provider relations representative
applied sharp business acumen toward launching a satellite office in the kansas city area, with full accountability for managing territory and recruiting new providers.
proactively established key relationships and liaised with network contacts, providers, management and staff.
successfully performed educational meetings regarding changes to the health plan, vital to supporting enterprise-wide operations.
midamerica health/healthnet 1996-2002
network manager
trained, educated and motivated physician s office staff for all healthnet programs to ensure compliance, demonstrating exceptional communication talents.
applied industry expertise and interpersonal relation skills to prepare and conduct large group program orientation meetings.
served as a primary liaison between healthnet physicians and the healthnet organization.
education
degree in progress - longview community college, lee's summit, mo, 2008-present
community activities
hospice volunteer, 2007-present c won 2007 hospice volunteer of the year at saint luke s
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