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xxx-xxx-xxxx
0000 xxxxxx xxxx , xxxx , xxxxx 00000
abc@xyz.com

 

yyyyyy x. yyyyyy

 
yyyyyy x. yyyyyy

accomplished examiner/adjuster eager to contribute dynamic negotiation, client servicing and investigative talents toward actively supporting a progressive organization in optimizing performance as a key staff member.

 

profile

ø  offer approximately 10 years experience in claims examination/adjustment, with comprehensive background in both property and bodily injury claims.

ø  effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

ø  exceptional abilities in water claims, sink hole claims, biohazard claims, fire and wind claims, as well as managing litigated files.

ø  dynamic communication, presentation, relationship building and problem-solving abilities.

ø  excel at interacting with broad populations including senior management and staff as well as clients and external contractors.

ø  demonstrated ability to accomplish assignments in a thorough, timely and cost effective manner.

 

professional experience

various companies c tampa, hollywood, hialeah & largo, fl                                              2004-2008

independent contractor - examiner, bodily injury examiner

 

  supported numerous companies including: isac, aplin peer & associates, first commercial, united property & casualty, liberty american and poe financial group.

  contributed solid industry expertise and analytical skills in supporting all aspects of claims examination.

  proactively assisted people in extremely difficult and unfortunate circumstances, especially due to hurricane katrina.

 

 

united property & casualty                                                                                                  2006-2007

independent claims examiner, catastrophe losses

 

  proficiently developed and executed claims examination strategies, with strong focus on optimizing productivity, efficiency and quality of services.

  conducted comprehensive review and analysis of the claims submitted in order to ensure that proper guidelines have been followed.

 

 

criterion - tampa, fl                                                                                                           2005

examiner, bankers insurance

 

  applied advanced communication skills toward contacting insureds and claimants by phone and gathering information relating to exposure and best practices and acts upon information received.

  successfully promoted superior service and exceptional customer satisfaction by promptly resolving issues and preventing escalation.

 

 

 

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kimberly schoebel                                                                                                                                  page 2 of 2

 

 

the hartford - tampa fl                                                                                                      2002-2003

bodily injury adjuster

 

  successfully achieved only 5% of pending cases leading to litigation.

  exhibited solid problem solving abilities in analyzing and settling minor soft tissue up to complex bodily injury claims.

  maintained full accountability for attorney represented and non attorney represented litigation throughout the southeast and the mid-atlantic states.

  negotiated auto property damage liability claims, illustrating exceptional oral communication abilities in achieving goals.

 

 

mercury insurance - clearwater fl                                                                                        2000-2002

adjuster

 

  effectively planned, coordinated and facilitated claims processing and handled first and third party property damage, total loss, and rental.

  successfully investigated claims by interviewing the claimant and witnesses, consulting police and hospital records, and inspecting property damage to determine the extent of the company s liability, contributing solid negotiation and analytical skills.

  adjusted homeowners losses as well as auto, while maintaining full responsibility for first call bi settlements, further demonstrating ability to manage multiple functions.

 

 

tower hill insurance group                                                                                                   1999-2000

multi line adjuster

 

  resourcefully handled daily and wind homeowners claims as well as some first and third party auto property damage, ensuring accuracy and completion of all documents.

  proactively built and established key relationships and liaised effectively with senior management, staff, insured, third parties, public adjusters and attorneys.

 

 

anthony michael                                                                                                                  1998-1999

property field adjuster

 

  proficiently applied detail orientation and organizational skills toward scoping and writing estimates for structural damage and contents claims.

  concurrently demonstrated sharp negotiation and presentation abilities toward providing quality customer service and negotiating claims.

 

education

bachelor of arts in business management, minor in finance & accounting - saint leo university (san antonio, fl); gpa: 3.97 & graduated summa cum laude

select graduate mba courses

 

professional licenses

state of florida all lines adjuster 520

member west coast claims association

 

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