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yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                  xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

objective

results-driven leader with expertise in administration/project management eager to contribute talents toward actively supporting a progressive organization in optimizing performance.

 

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career profile

ø  over ten years of broad-based administrative operations experience.

ø  proven background in all facets of departmental and unit leadership.

ø  leader, mentor and manager of 500+ employees.

ø  outstanding skills in directing research, quality control and human resource procedures.

ø  knowledgeable in administrative leadership, outsourcing and financial management.

ø  exceptional communications and interpersonal abilities.

ø  adept in developing strategic programs to upgrade customer satisfaction.

ø  demonstrated competence in team leadership and customer service/relations.

ø  knowledgeable in administrative procedures, policy/procedures and data entry.

ø  direct all recruitment and talent sourcing.

ø  excellent capacity in prioritization, problem solving and effectiveness in fast-paced environments.

ø  well-organized multi-tasker with exceptional interpersonal skills.

ø  notable ability in personnel training and employee retention.

ø  adept in project management, client relations and tracking systems.

ø  proficient in advanced business software applications.

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professional experience

braun research, inc., stanton, ne/memphis, tn                                                                           2001 - present

vice president of operations

      coordinate, monitor and support market research efforts to ensure accuracy and professionalism.

      manage operations of memphis, tn, stanton, ne, palm coast, fl, and princeton, nj, locations.

      oversee quality control and human resource departments.

      ensure achievement of business plan revenue projections.

      track overhead, payroll, job bids, project expenditures and client costs.

      recruit and train staff members, manage outsourcing initiatives and ensure client satisfaction.

      recovery specialist responsible for unit turn-around with 30% productivity increase.

      spearhead increased roi and workflow optimization.

 

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technology skills

microsoft office suite, telescript, cati

 

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earlier background

prior to 2001, employed by stanton telemarketing, inc. as assistant manager/director of human resources supervising training department, special projects and policies/procedures for 80 employees.

 

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education & certifications


high school (college), city, state

degree, major, year of graduation

 

national institute of health irb certification, 2009


yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                  xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

---

 

 

cover letter text

 

date

 

 

 

hiring agent name

title

company name

address

city, state   zip code

 

dear                   :

 

i am currently seeking a challenging career opportunity in an administrative/project management capacity and am submitting my resume for your review.  in advance, i thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include expertise in operations, recruitment, research, qc, staff training and documentation, as well as strong analytical, problem-solving and managerial capabilities. as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 

 

i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.

 

 

 

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

 

 

 

 

 

attachment

 

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