yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000
abc@xyz.com

 

objective

results-driven mail services/reprographics manager eager to contribute expertise in operations, customer service and project administration toward actively supporting a progressive organization in optimizing bottom-line performance.

profile

  over 15 years experience in the mail services/reprographics industry, with extensive management experience.

  comprehensive background in planning, directing and implementing critical projects through all life cycle phases to completion on time and within budget.

  proficient in preparing/delivering rfp s, business cases, cost/benefit analysis and project proposals.

  highly versatile; quickly master new roles, responsibilities, technologies, and environments.

  adept in planning, facilitating and steering the setup, staffing and maintenance of satellite mail and reprographics departments.

  proactively train, develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.

  dynamic communication, presentation, relationship building and problem-solving abilities.

  demonstrate initiative by analyzing, creating and executing administrative procedures to eliminate redundancy, accelerate output, and minimize expenses.

professional experience

manager - polo ralph lauren, new york, ny 2001-2008

  contributed dynamic leadership skills in directly managing, mentoring and motivating 35 employees, with strong focus on optimizing productivity, efficiency and performance of mail services

  reduced costs 33% by effectively negotiating a flat rate with a preferred vendor, demonstrating exceptional critical thinking and communication skills.

  consistently met and/or exceeded performance targets by applying sharp business acumen toward defining and implementing mail policies to boost overall operational performance.

  successfully monitored transporting of mail and packages, including 10,000+ boxes of personals to employees.

  supervised staff in determining correct postage amounts, affixing appropriately on mail and packages and maintaining proper records, as well as the effective processing of over 9,000 annual printing jobs.

  oversaw corporate copiers; collaborated closely with purchasing on a $500k annual corporate program, including corporate offices, full price, fsc and club monaco stores.

  spearheaded diverse managerial activities ranging from orientation, training and performance evaluation to payroll/invoicing management and maintenance.

  acquired valuable knowledge and experience of mailroom systems and small package tracking system.

 

supervisor - rockefeller university, new york, ny 1992-2001

  exhibited solid leadership qualities in effectively training/cross-training a top-performing team vital to maximizing mail service operations.

  ensured proper and timely delivery of mail and packages, ranging from standard usps to biomedical items via expedited services.

  strategically processed mail and biomedical packages to maximize resources while controlling costs and meeting hazmat specifications.

  successfully built and developed a strong team to support enterprise-wide operations by strategically recruiting and effectively interviewing, screening and testing candidates.

professional development/training

select business management courses - new york institute of technology

technical skills

software: adobe acrobat & photoshop, microsoft office suite (word, excel, powerpoint, & outlook), ms visio, ms outlook, ms internet explorer, & netscape navigator

operating systems: microsoft windows xp, hasler mailing system, pitney bowes mailing system, innovative tracking system, fedex powership, dhl, and ups